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- Tasks: Join our mobile mechanic team, providing top-notch service and repairs at customers' locations.
- Company: The AA is a renowned motoring organisation dedicated to customer satisfaction and employee growth.
- Benefits: Enjoy competitive pay, flexible hours, free breakdown cover, and comprehensive training.
- Why this job: Be a hero on the road, solving problems and making a real impact in people's lives.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence with 6 points or less required.
- Other info: We value diversity and offer career progression tailored to your goals.
Company Description/ Business Unit Better hours, better pay, join the AA. Enjoy work-life balance with weekday shifts covering hours between 8am and 8pm with overtime available on the end of your shift and on Saturdays. The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers' workplace or home.
As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you're passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you!
Our commitments:
- Basic Salary, £40,750 (includes a location allowance).
- Start and finish on your driveway, paid from the moment you get in your van to the moment you get home.
- Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment!
- Free breakdown cover from day one.
- 23 days holidays (increases with service).
- Up to 7% company pension contribution.
- A famous brand that our customers love with industry leading training.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
- Career Progression.
What will I be doing?
- A communicator: You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A self-starter: You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns.
- A fixer/problem solver: You're excited to utilise your technical ability to solve a variety of issues. Whether that's fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day.
- More importantly, you will be the friendly face of the UK's largest motoring organisation. To our members, you are the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future.
What do I need?
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience.
- It's essential that you have a full category B driving licence, with 6 points or less.
- To be happy working flexible hours, which could include evenings.
Additional information:
- As a valued team member, we develop career programs for our employees' growth and long-term progression within an organisation. These programs are designed to match employees' abilities, needs, and career goals to current and future opportunities.
- Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation.
- You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.
Ready for anything? Apply Today.
Mobile Vehicle Technician - Surrey employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician - Surrey
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what makes them tick will help you align your responses during any interviews or conversations, showing that you're not just a good fit for the role but also for the company culture.
✨Tip Number 2
Brush up on your customer service skills. As a Mobile Vehicle Technician, you'll be the friendly face of the AA, so demonstrating your ability to communicate effectively and empathetically with customers can set you apart from other candidates.
✨Tip Number 3
Prepare for practical assessments or technical questions. Given the hands-on nature of the role, being ready to showcase your diagnostic skills and problem-solving abilities can give you an edge in the selection process.
✨Tip Number 4
Network with current or former AA employees if possible. They can provide insights into the interview process and what the company values in its technicians, which can help you tailor your approach when applying.
We think you need these skills to ace Mobile Vehicle Technician - Surrey
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mobile Vehicle Technician. Familiarise yourself with the job description and think about how your skills and experiences align with what the company is looking for.
Tailor Your CV: Customise your CV to highlight relevant experience in vehicle maintenance and repair. Emphasise your NVQ3 qualification and any specific technical skills that relate to the role. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention your problem-solving abilities and customer service skills, as these are crucial for the position. Make sure to express why you want to work for the AA specifically.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a technician.
How to prepare for a job interview at The AA
✨Show Your Technical Skills
Be prepared to discuss your technical qualifications, especially your NVQ3 in Vehicle Maintenance and Repair. Bring examples of past repairs or diagnostics you've successfully completed to demonstrate your expertise.
✨Communicate Clearly
As a mobile vehicle technician, you'll need to explain complex issues to customers. Practice how you would communicate technical information in a simple, friendly manner during the interview to showcase your communication skills.
✨Demonstrate Problem-Solving Ability
Think of specific instances where you've solved unexpected problems on the job. Be ready to share these stories, highlighting your ability to think on your feet and provide solutions under pressure.
✨Emphasise Flexibility and Independence
This role requires working independently and being adaptable to different situations. Share experiences that illustrate your self-starter attitude and your comfort with flexible hours, including evenings and varied weather conditions.
