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- Tasks: Join our mobile mechanic team, providing service inspections and on-the-spot repairs.
- Company: The AA is a renowned motoring organisation dedicated to customer satisfaction and employee growth.
- Benefits: Enjoy flexible hours, free breakdown cover, 23 days holiday, and a generous pension contribution.
- Why this job: Be the hero on the road, solving problems and making a real impact in people's lives.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair or equivalent, plus a full driving licence with 6 points or less.
- Other info: We prioritise diversity and inclusion, fostering a positive environment for all employees.
The predicted salary is between 30000 - 42000 £ per year.
Company description: Better hours, better pay, join the AA. Enjoy work-life balance with weekday shifts covering hours between 8am and 8pm with overtime available on the end of your shift and on Saturdays.
The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers’ workplace or home.
As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you’re passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you!
This is the job: Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment! Free breakdown cover from day one. 23 days holidays (increases with service). Up to 7% company pension contribution. A famous brand that our customers love with industry leading training. Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
What will I be doing? You’ll be:
- A communicator: You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A self-starter: You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns.
- A fixer/problem solver: You’re excited to utilise your technical ability to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day.
More importantly you will be the friendly face of the UK’s largest motoring organisation. To our members, you are the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future.
What do I need?
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- To be happy working flexible hours, which could include evenings.
Additional Information: As a valued team member, we develop career programs for our employees’ growth and long-term progression within an organization. These programs are designed to match employees’ abilities, needs, and career goals to current and future opportunities.
Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation.
You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.
Mobile Vehicle Technician - Sunderland employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician - Sunderland
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what the company stands for will help you align your responses during any interviews or conversations, showcasing that you're not just a technician but also a great cultural fit.
✨Tip Number 2
Brush up on your customer service skills. As a Mobile Vehicle Technician, you'll be the face of the AA, so being able to communicate effectively and empathetically with customers is crucial. Practice scenarios where you might need to explain technical issues in simple terms.
✨Tip Number 3
Network with current or former AA employees if possible. They can provide insights into the company culture and what it takes to succeed in the role. This insider knowledge can give you an edge during the selection process.
✨Tip Number 4
Prepare for practical assessments. Given the hands-on nature of the job, you may be tested on your technical skills. Review common vehicle issues and repairs to ensure you're ready to demonstrate your expertise when it counts.
We think you need these skills to ace Mobile Vehicle Technician - Sunderland
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mobile Vehicle Technician. Familiarise yourself with the job description and think about how your skills and experiences align with what The AA is looking for.
Tailor Your CV: Customise your CV to highlight relevant experience in vehicle maintenance and repair. Emphasise your NVQ3 qualification and any specific technical skills that relate to the role. Use clear headings and bullet points for easy readability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your problem-solving abilities. Mention specific examples of how you've successfully diagnosed and repaired vehicles in the past, and express your enthusiasm for working with The AA.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at The AA
✨Show Your Technical Skills
Be prepared to discuss your technical expertise in vehicle maintenance and repair. Bring examples of past work or experiences that highlight your problem-solving abilities, especially in roadside situations.
✨Demonstrate Communication Skills
As a Mobile Vehicle Technician, you'll need to explain complex issues to customers in an understandable way. Practice articulating your thoughts clearly and consider how you would reassure a customer about their vehicle's condition.
✨Emphasise Flexibility and Independence
Highlight your ability to work independently and adapt to various situations. Share examples of how you've successfully managed your time and tasks in previous roles, especially in unpredictable environments.
✨Research The AA
Familiarise yourself with The AA's values, services, and recent developments. Showing that you understand the company and its commitment to customer service will demonstrate your genuine interest in the role.
