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- Tasks: Join our mobile mechanic team, providing top-notch service and repairs at customers' locations.
- Company: Be part of the AA, a trusted brand known for excellent customer service and support.
- Benefits: Enjoy competitive pay, flexible hours, free breakdown cover, and comprehensive training.
- Why this job: Become a hero on the road, solving problems and making a real impact in people's lives.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence are essential.
- Other info: We prioritise diversity and offer career progression opportunities tailored to your goals.
Company Description/ Business Unit Better hours, better pay, join the AA. Enjoy work-life balance with weekday shifts covering hours between 8am and 8pm with overtime available on the end of your shift and on Saturdays. The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers' workplace or home.
As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you're passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you!
Our commitments:
- Basic Salary: £41,477 (includes a location allowance).
- Start and finish on your driveway, paid from the moment you get in your van to the moment you get home.
- Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment!
- Free breakdown cover from day one.
- 23 days holidays (increases with service).
- Up to 7% company pension contribution.
- A famous brand that our customers love with industry leading training.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
- Career Progression.
What will I be doing?
- A communicator: You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A self-starter: You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns.
- A fixer/problem solver: You're excited to utilise your technical ability to solve a variety of issues. Whether that's fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day.
- More importantly you will be the friendly face of the UK's largest motoring organisation. To our members, you are the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future.
What do you need?
- You’ll need NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- To be happy working flexible hours, which could include evenings.
Additional information:
- As a valued team member, we develop career programs for our employees' growth and long-term progression within an organisation. These programs are designed to match employees' abilities, needs, and career goals to current and future opportunities.
- Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation.
- You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.
Ready for anything? Apply Today.
Mobile Vehicle Technician - North West London employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician - North West London
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what they stand for will help you align your responses during any interviews or conversations, showcasing that you're not just a fit for the role but also for the company culture.
✨Tip Number 2
Network with current or former employees of the AA. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that highlight your problem-solving skills and customer service abilities. The role requires you to be a fixer and a communicator, so having concrete stories ready will make you stand out.
✨Tip Number 4
Showcase your flexibility and willingness to work varied hours. Since the job involves working evenings and weekends, emphasising your adaptability will demonstrate that you're ready to meet the demands of the role.
We think you need these skills to ace Mobile Vehicle Technician - North West London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Mobile Vehicle Technician position. Tailor your application to highlight how your skills and experiences align with what the company is looking for.
Highlight Relevant Qualifications: Make sure to emphasise your NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications. Include any relevant experience that showcases your technical abilities and problem-solving skills, as these are crucial for the role.
Showcase Your Customer Service Skills: Since the role involves interacting with customers, it's important to demonstrate your communication skills. Provide examples of how you've successfully communicated complex information to customers in a way they can understand.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the specific requirements of the job. Use keywords from the job description and ensure your documents are well-structured and free of errors before submitting them through our website.
How to prepare for a job interview at The AA
✨Show Your Technical Skills
Be prepared to discuss your technical qualifications, especially your NVQ3 in Vehicle Maintenance and Repair. Bring examples of past repairs or diagnostics you've successfully completed to demonstrate your expertise.
✨Emphasise Communication Skills
As a mobile vehicle technician, you'll need to communicate effectively with customers. Practice explaining complex technical issues in simple terms, showcasing your ability to make customers feel comfortable and informed.
✨Demonstrate Problem-Solving Ability
Prepare to share specific examples of how you've tackled unexpected challenges in the past. Highlight your problem-solving skills and your excitement for fixing vehicles, as this role requires quick thinking and adaptability.
✨Exude a Friendly Attitude
Remember, you'll be the friendly face of the company. Approach the interview with a positive attitude and a smile, showing that you can connect with customers and represent the brand well, even in challenging situations.
