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- Tasks: Join our mobile mechanic team, providing top-notch service and repairs at customers' locations.
- Company: Be part of the AA, a trusted brand in the UK with a commitment to excellence.
- Benefits: Enjoy competitive pay, flexible hours, free breakdown cover, and comprehensive training.
- Why this job: Become a hero on the road, solving problems and making a real impact in people's lives.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence required.
- Other info: We value diversity and offer career progression opportunities tailored to your goals.
The predicted salary is between 35000 - 46000 £ per year.
Company Description/ Business Unit Better hours, better pay, join the AA. Enjoy work-life balance with weekday shifts covering hours between 8am and 8pm with overtime available on the end of your shift and on Saturdays. The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers’ workplace or home. As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you’re passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you!
Our commitments:
- Basic Salary, £41,477 (this includes a location allowance).
- Start and finish on your driveway, paid from the moment you get in your van to the moment you get home.
- Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment!
- Free breakdown cover from day one.
- 23 days holidays (increases with service).
- Up to 7% company pension contribution.
- A famous brand that our customers love with industry leading training.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
- Career Progression.
What will I be doing? You’ll be:
- A communicator: You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A self-starter: You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns.
- A fixer/problem solver: You’re excited to utilise your technical ability to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day.
- More importantly, you will be the friendly face of the UK’s largest motoring organisation. To our members, you are the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future.
What do you need? You’ll need:
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- To be happy working flexible hours, which could include evenings.
Additional information: As a valued team member, we develop career programs for our employees’ growth and long-term progression within an organisation. These programs are designed to match employees’ abilities, needs, and career goals to current and future opportunities. Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation.
You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks. Ready for anything? Apply Today!
Mobile Vehicle Technician - North East London employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician - North East London
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding their commitment to customer service and community can help you align your responses during interviews, showcasing how you embody these principles.
✨Tip Number 2
Highlight your problem-solving skills in practical scenarios. Prepare examples of past experiences where you successfully diagnosed and repaired vehicles, as this will demonstrate your technical ability and customer service skills.
✨Tip Number 3
Network with current or former employees of the AA. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Be prepared to discuss your flexibility and adaptability. Since the role involves working in various conditions and locations, sharing examples of how you've thrived in dynamic environments will set you apart from other candidates.
We think you need these skills to ace Mobile Vehicle Technician - North East London
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Mobile Vehicle Technician position. Tailor your application to highlight how your skills and experiences align with what the company is looking for.
Highlight Relevant Qualifications: Make sure to emphasise your NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications. Include any relevant experience that showcases your technical abilities and problem-solving skills, as these are crucial for the role.
Showcase Your Customer Service Skills: Since the role involves interacting with customers, it's important to demonstrate your communication skills and ability to provide excellent service. Share examples of how you've successfully resolved customer issues in the past.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are essential traits for a technician.
How to prepare for a job interview at The AA
✨Show Your Technical Skills
Be prepared to discuss your technical qualifications, especially your NVQ3 in Vehicle Maintenance and Repair. You might be asked to solve a problem or explain a repair process, so brush up on your diagnostic skills and be ready to demonstrate your expertise.
✨Emphasise Customer Service
Since you'll be the friendly face of the company, highlight your communication skills and ability to connect with customers. Share examples of how you've provided excellent service in the past, as this role is all about making customers feel safe and valued.
✨Demonstrate Flexibility
The job requires working flexible hours, including evenings and weekends. Be sure to express your willingness to adapt to varying schedules and your enthusiasm for the variety that comes with mobile work.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot a vehicle issue on the spot. Prepare to explain your thought process and how you ensured customer satisfaction during those situations.
