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- Tasks: As a Mobile Vehicle Technician, you'll provide top-notch service and repairs at customers' locations.
- Company: Join The AA, a leading motoring organisation known for its commitment to customer service.
- Benefits: Enjoy competitive pay, flexible hours, free breakdown cover, and comprehensive training.
- Why this job: Be the hero on the road, solving problems and making a real impact in people's lives.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair is essential, along with a full driving licence.
- Other info: We value diversity and offer career progression tailored to your goals.
The predicted salary is between 34000 - 46000 £ per year.
Overview
Better hours, better pay, join the AA. Enjoy work-life balance working shifts Monday – Saturday covering hours between 8am and 8pm with optional overtime available at the end of your shift.
Company Description/ Business Unit
Better hours, better pay, join the AA. Enjoy work-life balance working shifts Monday – Saturday covering hours between 8am and 8pm with optional overtime available on the end of your shift.
Our Commitments
Basic Salary, £40,753 (includes location allowance) OTE £44,000 PLUS overtime paid at time and a half.
- Start and finish on your driveway – paid from the moment you get in your van to the moment you get home.
- Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment!
- Free breakdown cover from day one.
- 23 days holidays (increases with service)
- Up to 7% company pension contribution
- An iconic brand that our customers love with industry leading training.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
- Career Progression
What you will be doing
The role of a Service Maintenance and Repair Technician is multifaceted and impactful. You will be the friendly face who provides a first-class service and repair work, whether at customers’ workplace or home. As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Comprehensive training and ongoing support will help you excel in your role. If you’re passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you!
Look at all things The AA at our You Tube channel: The AA – YouTube
Responsibilities
- A communicator: You are our master of diagnostics and fundamental in delighting your customers. You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A self-starter: You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns.
- A fixer/problem solver: You are excited to utilise your technical ability to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day.
- You will be the friendly face of the UK’s largest motoring organisation. To our members, you are the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future.
Requirements
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience
- It’s essential that you have a full category B driving licence, with 6 points or less
- To be happy working flexible hours, which could include evenings.
Additional information
As a valued team member, we develop career programs for our employees’ growth and long-term progression within an organisation. These programs are designed to match employees’ abilities, needs, and career goals to current and future opportunities. Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation. You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.
Ready for anything? Apply Today
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Mobile Vehicle Technician - Crawley employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician - Crawley
✨Tip Number 1
Familiarise yourself with The AA's values and mission. Understanding their commitment to customer service and community can help you align your responses during interviews, showcasing how you embody these principles.
✨Tip Number 2
Highlight your problem-solving skills and technical expertise in conversations. Be prepared to discuss specific examples of how you've successfully diagnosed and repaired vehicles in challenging situations.
✨Tip Number 3
Network with current or former employees of The AA. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied hours. Since the role requires adaptability, sharing past experiences where you've successfully managed changing schedules can set you apart from other candidates.
We think you need these skills to ace Mobile Vehicle Technician - Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle maintenance and repair. Emphasise any qualifications like NVQ3 and your driving licence status, as these are essential for the role.
Craft a Strong Cover Letter: In your cover letter, express your passion for automotive repair and customer service. Mention specific examples of how you've solved problems or provided excellent service in previous roles.
Showcase Your Skills: Clearly outline your technical skills and any diagnostic tools you are familiar with. The AA values problem solvers, so highlight instances where you've successfully diagnosed and repaired vehicles.
Research The AA: Familiarise yourself with The AA's values and commitments to diversity and inclusion. Mentioning this in your application can show that you align with their company culture and mission.
How to prepare for a job interview at The AA
✨Show Your Technical Skills
Be prepared to discuss your technical qualifications, especially your NVQ3 in Vehicle Maintenance and Repair. Bring examples of past experiences where you successfully diagnosed and repaired vehicles, as this will demonstrate your expertise.
✨Emphasise Customer Service
Since the role involves being the friendly face of the AA, highlight your communication skills and ability to explain technical issues to customers in an understandable way. Share any previous experiences where you provided excellent customer service.
✨Demonstrate Flexibility
The job requires working flexible hours, so be ready to discuss your availability and willingness to work evenings or weekends. Showing that you are adaptable will make you a more attractive candidate.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as a breakdown in adverse weather conditions. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills.
