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- Tasks: Join our mobile mechanic team, providing service inspections and on-the-spot repairs.
- Company: The AA is a renowned motoring organisation dedicated to customer satisfaction and employee growth.
- Benefits: Enjoy flexible weekday shifts, free breakdown cover, 23 days holiday, and a generous pension contribution.
- Why this job: Be the hero on the road, solving problems and making a real impact in people's lives.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair or equivalent experience; full driving licence required.
- Other info: We prioritise diversity and offer career development programs for long-term progression.
The predicted salary is between 30000 - 42000 £ per year.
Company description
Better hours, better pay, join the AA.
Enjoy work-life balance with weekday shifts covering hours between 8am and 8pm with overtime available on the end of your shift and on Saturdays.
The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers’ workplace or home.
As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you’re passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you!
Look at all things The AA at our You Tube channel: The AA – YouTube
This is the job
Salary: £44,000 OTE, Basic Salary, £36,140
- Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home).
- Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment!
- Free breakdown cover from day one.
- 23 days holidays (increases with service)
- Up to 7% company pension contribution
- A famous brand that our customers love with industry leading training.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
- Career Progression
What will I be doing?
You’ll be:
- A communicator: You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of
- A self-starter: You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns.
- A fixer/problem solver: You\’re excited to utilise your technical ability to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day
More importantly you will be the friendly face of the UK’s largest motoring organisation. To our members, you are the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future.
What do I need?
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience
- It’s essential that you have a full category B driving licence, with 6 points or less
- To be happy working flexible hours, which could include evenings.
Additional Information
- As a valued team member, we develop career programs for our employees’ growth and long-term progression within an organization. These programs are designed to match employees’ abilities, needs, and career goals to current and future opportunities
- Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation
- You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.
Ready for anything? Apply Today
Mobile SMR Technician - Milton Keynes employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile SMR Technician - Milton Keynes
✨Tip Number 1
Familiarise yourself with the latest vehicle maintenance technologies and tools. Being knowledgeable about current trends in the automotive industry will not only impress your interviewers but also show that you're proactive and passionate about your work.
✨Tip Number 2
Practice your communication skills, as you'll need to explain technical issues to customers in a way they can understand. Role-playing scenarios with friends or family can help you become more comfortable in these situations.
✨Tip Number 3
Network with current or former employees of The AA. They can provide valuable insights into the company culture and what it takes to succeed in the role, which can give you an edge during the hiring process.
✨Tip Number 4
Be prepared to discuss your problem-solving skills in detail. Think of specific examples from your past experiences where you've successfully diagnosed and fixed issues, as this will demonstrate your capability and confidence in the role.
We think you need these skills to ace Mobile SMR Technician - Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle maintenance and repair. Emphasise your NVQ3 qualification and any equivalent certifications, as well as your problem-solving skills and ability to work independently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention your customer service skills and how you can be the friendly face of the AA, ensuring customers feel safe and valued.
Highlight Flexibility: Since the job requires working flexible hours, make sure to mention your willingness to work evenings and weekends. This shows your commitment and adaptability to the role's demands.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The AA
✨Show Your Technical Skills
Be prepared to discuss your technical qualifications, especially your NVQ3 in Vehicle Maintenance and Repair. Bring examples of past repairs or diagnostics you've successfully completed to demonstrate your expertise.
✨Emphasise Communication Skills
As a mobile technician, you'll need to communicate effectively with customers. Practice explaining complex technical issues in simple terms, showcasing your ability to make customers feel comfortable and informed.
✨Demonstrate Problem-Solving Ability
Prepare to share specific examples of how you've tackled unexpected challenges in the past. Highlight your problem-solving skills and your excitement for fixing issues on the spot, as this is crucial for the role.
✨Exude a Friendly Attitude
Remember, you'll be the friendly face of the AA. Show your personality during the interview and convey your passion for helping others. A positive attitude can set you apart from other candidates.
