At a Glance
- Tasks: Capture and analyse requirements for exciting tech projects while collaborating with diverse teams.
- Company: Join The AA, a leading motoring organisation with a rich history and innovative future.
- Benefits: Enjoy 25 days annual leave, bonuses, discounts, and a supportive work environment.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Be a key player in driving change and improving customer experiences in a dynamic setting.
- Qualifications: Significant Business Analysis experience and strong stakeholder management skills required.
The predicted salary is between 70000 - 90000 £ per year.
Location: London (hybrid working 3 office days per week)
Employment Type: Permanent, full time
Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance
For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Senior Business Analyst means you'll play a crucial role in our success and be part of this exciting motoring journey.
Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.
What will I be doing?
- Capture, analyse and document functional and non-functional requirements across a range of technology change projects and BAU initiatives.
- Work closely with business stakeholders, Product Owners, architects, developers, testers and suppliers to translate business needs into clear technical and delivery requirements.
- Analyse current and future state processes, identifying gaps, risks, dependencies and opportunities to improve customer, colleague and business outcomes.
- Support delivery across both Agile and Waterfall environments, ensuring requirements are understood, prioritised and delivered to the required quality.
- Facilitate workshops, lead requirements discussions and gain consensus across varied stakeholder groups, including senior leaders and subject matter experts.
- Coach and support more junior Business Analysts, sharing best practice and contributing to the ongoing development of the BA community.
What do I need?
- Significant Business Analysis experience gained within a corporate or complex enterprise environment.
- Experience working across both digital products and legacy or back-end systems, with the ability to bridge business and technical conversations.
- Strong understanding of the software development lifecycle, with practical experience of both Agile and Waterfall delivery methodologies.
- Proven experience capturing, analysing and documenting requirements, including process mapping, data modelling and non-functional requirements.
- Excellent stakeholder management and communication skills, with the confidence to challenge constructively and influence decisions.
- A pragmatic, analytical and delivery focused approach, with the ability to manage multiple priorities and work effectively across complex change portfolios.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
