At a Glance
- Tasks: Lead product strategy and optimise the Insurance Broker portfolio for customer satisfaction.
- Company: Join the AA, a trusted UK brand with diverse services.
- Benefits: Enjoy 25 days leave, pension contributions, and discounts on AA products.
- Other info: Diverse learning opportunities and a commitment to equality and inclusion.
- Why this job: Make a real impact in a dynamic environment while leading innovative product initiatives.
- Qualifications: Experience in Product Management within FCA regulated environments is essential.
The predicted salary is between 70000 - 90000 € per year.
Location: London – Hybrid – Three Days in Office
Employment Type: Permanent
Hours: Monday-Friday
Summary
Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team.
Responsibilities
- Defining and delivering the Insurance product strategy and roadmap to support customer, commercial and regulatory objectives
- Leading the ongoing development and optimisation of the AA's Insurance Broker product portfolio
- Owning product fees, charges and add-on pricing strategies to deliver fair value and profitability
- Monitoring product performance, customer outcomes and conduct metrics to drive continuous improvement
- Identifying risks, trends and opportunities and implementing effective, timely solutions
- Making key product decisions balancing customer needs, commercial performance and regulatory requirements
- Collaborating with cross-functional teams to enhance customer experience and improve product performance
- Managing product governance, conduct risk and FCA compliance across the Insurance Broker portfolio
- Building strong relationships with internal stakeholders and third-party partners to deliver shared objectives
- Acting as a subject matter expert and senior leader within the Broker Extended Leadership Team
Qualifications
- Proven experience leading Product Management teams within an FCA regulated environment
- Strong understanding of insurance products, pricing structures and fair value principles
- Excellent commercial awareness supported by strong analytical and strategic thinking skills
- Deep knowledge of FCA regulation, Consumer Duty and customer outcome frameworks
- Ability to balance customer outcomes, commercial performance and operational delivery
- Confidence influencing stakeholders and leading cross-functional initiatives across complex environments
- Track record of building, developing and leading high-performing teams
- Strong governance and risk management capability with experience managing regulatory change
- Customer-focused approach with the ability to use data and insight to identify risks and opportunities
- Resilient and collaborative leadership style with the flexibility to operate strategically and hands‐on when needed
Benefits
- 25 days annual leave plus bank holidays and holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Equality and Diversity
We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
As part of the onboarding process, we complete several pre‐employment checks including work reference, credit and criminal record checks.
We may close the vacancy sooner than the advertised date if we get a high volume of applications; please apply now if you are interested.
Head of Product Management - Broker in London employer: The AA
The AA is an exceptional employer, offering a dynamic work environment in London that fosters innovation and collaboration. With a strong commitment to employee growth, we provide diverse learning opportunities, generous benefits including 25 days of annual leave, and a supportive culture that values diversity and inclusion. Join us to make a meaningful impact while enjoying a fulfilling career in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Product Management - Broker in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Head of Product Management role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their products, values, and recent news. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their mission.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your experience in managing teams and driving product strategies. Use specific examples to highlight how you've balanced customer needs with commercial performance in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Head of Product Management - Broker in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Product Management role. Highlight your experience in FCA regulated environments and your understanding of insurance products. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about product management and how you can contribute to our team. Be sure to mention any relevant achievements that showcase your leadership skills.
Showcase Your Analytical Skills:Since this role involves a lot of data analysis, make sure to highlight your analytical and strategic thinking skills in your application. We love candidates who can use data to drive decisions and improve customer outcomes!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The AA
✨Know Your Product Inside Out
Before the interview, dive deep into the AA's insurance products and their unique selling points. Understand the product strategy and how it aligns with customer needs and regulatory requirements. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led product management teams in FCA regulated environments. Highlight your experience in balancing customer outcomes with commercial performance. Be ready to discuss how you’ve influenced stakeholders and driven cross-functional initiatives.
✨Be Data-Driven
Familiarise yourself with key metrics related to product performance and customer outcomes. During the interview, be prepared to discuss how you use data and insights to identify risks and opportunities. This will showcase your analytical skills and strategic thinking.
✨Emphasise Collaboration
The role requires strong relationships with internal stakeholders and third-party partners. Prepare to talk about your collaborative approach and provide examples of how you've worked with diverse teams to enhance customer experience and improve product performance.
