At a Glance
- Tasks: Lead AI initiatives and shape delivery processes for a top UK brand.
- Company: Join The AA, a leading motoring organisation with a rich history.
- Benefits: Enjoy competitive pay, annual bonus, private medical insurance, and 25 days leave.
- Other info: Hybrid working model with diverse learning opportunities and a supportive culture.
- Why this job: Be at the forefront of AI innovation and make a real impact.
- Qualifications: Experience in technology programme delivery and strong stakeholder engagement skills.
The predicted salary is between 63000 - 77000 £ per year.
Location: London (hybrid working 3 office days per week)
Employment Type: Permanent, full time
Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance
For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as an AI Delivery & Operations Lead means you'll play a crucial role in our success and be part of this exciting motoring journey.
Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.
This is a rare opportunity to help shape how AI is delivered at scale within one of the UK’s most recognised brands. As our AI Delivery & Operations Lead, you’ll play a key role in building the operating rhythm, governance and delivery discipline behind our AI Centre of Excellence, helping turn high potential ideas into prioritised, funded and measurable business outcomes.
This is not a hands-on AI engineering role, and it is not a traditional project/programme management position. We are looking for a technology programme leader who thrives in fast-moving, early-stage environments, someone who can bring clarity, pace and pragmatic structure to complex AI and data initiatives without slowing innovation down. You’ll work closely with senior stakeholders, technical teams and business leaders to shape delivery, manage priorities, unblock progress and move initiatives from concept and experimentation through to deployment, adoption and value realisation.
The right person will bring strong technology programme experience, excellent stakeholder engagement skills and the confidence to challenge, influence and drive momentum. You don’t need to be a deep AI expert, but you’ll need enough understanding of technology, data or AI-enabled delivery to build credibility, tell the story clearly and help the business make confident, value-led decisions.
What will I be doing?
- Supporting the effective operation of the AI Centre of Excellence, establishing the governance, rhythms, controls and delivery disciplines needed to scale AI adoption across the organisation.
- Managing a portfolio of AI and data initiatives, providing clear visibility of progress, priorities, risks, dependencies, funding, resource requirements and business value.
- Leading selected AI initiatives through the delivery lifecycle, from early use case assessment and experimentation through to deployment, adoption and benefits realisation.
- Working with senior stakeholders, technical teams and business areas to prioritise demand, unblock delivery challenges and ensure investment is focused on measurable outcomes.
- Producing clear, compelling portfolio reporting and governance materials that translate complex delivery activity into decisions, risks, progress and value.
- Helping shape and embed pragmatic delivery standards, frameworks and ways of working across the AI Centre of Excellence.
What do I need?
- Significant experience in technology programme delivery, ideally across AI, data, analytics, digital, automation, platforms or complex technology transformation.
- Proven experience operating in fast-paced, ambiguous or 0 to 1 environments, where you have helped create structure, pace and governance rather than simply working within an established framework.
- Strong programme-level capability, including governance, prioritisation, RAID, dependencies, resource planning, financial oversight, reporting and benefits tracking.
- Excellent stakeholder engagement, communication and storytelling skills, with the ability to translate technical complexity into clear priorities, decisions and outcomes.
- A confident and pragmatic influencing style, with the ability to challenge constructively, bring people with you and drive progress across cross-functional teams.
- A delivery-focused mindset, with strong judgement, commercial awareness and a track record of getting things done in complex technology environments.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
- Plus, so much more!
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
AI Delivery & Operations Lead in London employer: The AA
The AA is an exceptional employer, offering a vibrant work culture in the heart of London where innovation meets tradition. Employees benefit from a competitive salary, annual bonuses, and a range of perks, all while having the opportunity to lead a dynamic legal team and influence key business decisions. With a strong focus on professional development and a commitment to fostering a collaborative environment, the AA empowers its staff to thrive and grow within their careers.
StudySmarter Expert Advice🤫
We think this is how you could land AI Delivery & Operations Lead in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like AI Delivery & Operations Lead at The AA!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like The AA or be willing to refer you for that AI Delivery & Operations Lead position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from The AA who’s on the lookout for their next AI Delivery & Operations Lead star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time AI Delivery & Operations Lead role at The AA!
We think you need these skills to ace AI Delivery & Operations Lead in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at The AA. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at The AA
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at The AA. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
