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- Tasks: As a JLR Dedicated Technician, you'll diagnose and repair vehicles while ensuring top-notch customer service.
- Company: Join The AA and work with iconic brands like Jaguar and Land Rover, known for their advanced technology.
- Benefits: Enjoy a competitive salary, flexible hours, free breakdown cover, and a supportive work environment.
- Why this job: This role offers hands-on experience with luxury vehicles and opportunities for personal and professional growth.
- Qualifications: You need an NVQ3 in Vehicle Maintenance and Repair and a full driving licence.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds to apply.
The predicted salary is between 30000 - 42000 £ per year.
Company description
Be Better – Be a part of not one, but two iconic brands! As our Jaguar Land Rover Dedicated Mechanic for The AA you’ll provide a prestige service to your customers. The vehicles you will be working with use some of the most advanced technology in the world and we want you to be a part of that. Your ability to carefully manage customer expectations whilst you work is as important as repairing vehicles right first time. You will be taking ownership of the appointment with your customer, working on the respected Jaguar Land Rover brand. You are accountable for delighting the customer and seeing the task through to completion.
In return, your development is important to us, with both AA and Jaguar Land Rover specific training, support and opportunities for development you will have everything you need to achieve your goals.
This is the job
Guaranteed Base salary £36,140
On average our JLR Technicians earn c. £42,000 however, our top performers can earn upwards of OTE £48,000.
Hours of work: 40 hours a week, currently covering the hours of 7am to 9pm, across a shift pattern with an average shift length of 9.5 hours.
Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Sign on locations also available for discussion.
Each year, choose your standby hours preferences to suit your lifestyle and work life balance.
Bring your best self and we provide the rest, including; Van, full Jaguar Land Rover branded Uniform, Boots, and Jaguar Land Rover specific equipment!
Free breakdown cover from day one
23 days holidays (increases with service) plus bank holidays
Up to 7% company pension contribution
Not one but two famous brands that our customers love with industry leading training
Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
What will I be doing?
You’ll be:
- A communicator: You are our master of diagnostics and you will be the person using your knowledge and training to see through the fix from start to finish. Delighting your customer is key and you will ensure your customer is completely taken care of, providing a best-in-class service.
- A self-starter: You will be content working independently; you manage the situation. You will be there for your customer from beginning to end, even booking your own parts and re-attending where necessary.
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing a warranty related issue or a roadside breakdown, you are the solution bringer and enable your customer to get on with their day.
What do I need?
You’ll need:
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It’s essential that you have a full category B driving licence, with no more than 6 points.
- To be happy working shifts, which could include evenings, weekends and Bank Holidays.
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
JLR Dedicated Technician - Telford employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land JLR Dedicated Technician - Telford
✨Tip Number 1
Familiarise yourself with Jaguar Land Rover's latest technologies and models. This knowledge will not only impress during your interview but also demonstrate your genuine interest in the brand.
✨Tip Number 2
Highlight your customer service skills. Since this role involves managing customer expectations, be prepared to share examples of how you've successfully handled customer interactions in the past.
✨Tip Number 3
Prepare for scenario-based questions that assess your problem-solving abilities. Think of specific instances where you diagnosed and resolved complex vehicle issues, as this will showcase your technical expertise.
✨Tip Number 4
Research The AA's company culture and values. Understanding their commitment to diversity and employee development can help you align your responses during the interview, making you a more attractive candidate.
We think you need these skills to ace JLR Dedicated Technician - Telford
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Dedicated Technician at Jaguar Land Rover. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in vehicle maintenance and repair. Emphasise your NVQ3 qualification and any specific training related to Jaguar Land Rover vehicles. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Mention specific examples of how you've successfully managed customer expectations and solved problems in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at The AA
✨Showcase Your Technical Skills
Be prepared to discuss your NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications. Highlight specific experiences where you successfully diagnosed and repaired vehicles, especially any Jaguar Land Rover models.
✨Demonstrate Customer Service Excellence
Since delighting customers is key, think of examples where you went above and beyond to ensure customer satisfaction. Be ready to explain how you manage customer expectations and handle difficult situations.
✨Emphasise Your Problem-Solving Abilities
Prepare to share instances where you effectively solved complex issues. Discuss your approach to diagnostics and how you ensure that repairs are completed right the first time.
✨Express Your Willingness to Learn
The AA values development, so express your eagerness to participate in training programmes. Mention any specific areas you wish to improve in or new skills you want to acquire related to Jaguar Land Rover technology.
