At a Glance
- Tasks: Deliver top-notch roadside support for Jaguar Land Rover vehicles with cutting-edge tools.
- Company: Join The AA, a leader in vehicle support and customer service.
- Benefits: Competitive salary, industry-leading training, and generous holiday allowance.
- Why this job: Make a real difference in customer experiences while working with luxury vehicles.
- Qualifications: NVQ Level 3 in Vehicle Maintenance & Repair and a full UK driving licence.
- Other info: Enjoy flexible hours and a fully equipped van to start your day from home.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Jaguar Land Rover Dedicated Technician – Northampton role at The AA. Northampton, England, United Kingdom.
What you’ll do
- Deliver prestige roadside support for Jaguar Land Rover vehicles, using manufacturer-specific tools and diagnostics
- Take complete ownership of the customer experience, from arrival to completion of the repair
- Combine technical skill with excellent communication to ensure customer satisfaction every time
- Handle a mix of warranty work, roadside diagnostics, and advanced repairs
- Start and end your day at home with a fully equipped JLR van, tools, and uniform
- Work 40 hours/week – currently with a 7am–9pm shift range, with flexible standby hours to suit your life
Who you are
- NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair
- Confident, independent, and customer focused
- Holds a full UK Cat B licence (max 6 points)
What you’ll need
What you’ll get
- A competitive base salary of £37,155, with realistic OTE of £50,000+, designed to reward dedication and skill in a high-performing team
- Industry-leading JLR & AA training
- 23 days holiday + bank hols (rises with service)
- Van, fuel, uniform, boots—and breakdown cover from Day 1
- Up to 7% pension, life assurance, 24/7 GP & EAP support
Job details
- Employment type: Full-time
- Seniority level: Not Applicable
- Job function: Engineering and Information Technology
- Industries: Motor Vehicle Manufacturing, Financial Services, and Insurance
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Jaguar Landrover Dedicated Technician - Northampton employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jaguar Landrover Dedicated Technician - Northampton
✨Tip Number 1
Get to know the company! Research Jaguar Land Rover and The AA, their values, and what they stand for. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to vehicle maintenance and customer service. We want you to showcase your technical skills and how you handle customer interactions, so be ready to share examples from your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Jaguar Land Rover and The AA.
We think you need these skills to ace Jaguar Landrover Dedicated Technician - Northampton
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your NVQ Level 3 or equivalent in Vehicle Maintenance & Repair. We want to see how your technical skills align with the role, so don’t hold back on showcasing your experience!
Customer Focus is Key: Since this role is all about delivering top-notch customer service, share examples of how you've gone above and beyond for customers in the past. We love seeing that dedication to customer satisfaction!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Use the same language and keywords we’ve used to show us you’re a perfect fit for the Jaguar Land Rover Dedicated Technician role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The AA
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Jaguar Land Rover vehicles. Familiarise yourself with the specific tools and diagnostics used in the role, as well as common issues that may arise. This will show your potential employer that you're not just a technician, but a dedicated expert.
✨Customer Service is Key
Since this role involves delivering prestige roadside support, practice how you'll communicate with customers. Think about how you can convey complex technical information in a way that's easy for them to understand. A friendly, approachable attitude goes a long way in ensuring customer satisfaction.
✨Showcase Your Independence
As an independent technician, you'll need to demonstrate your ability to take ownership of tasks. Prepare examples from your past experiences where you've successfully managed repairs or diagnostics on your own. This will highlight your confidence and problem-solving skills.
✨Be Ready for Flexibility
With the shift range and standby hours mentioned in the job description, be prepared to discuss your availability and how you can adapt to the needs of the role. Showing that you're flexible and willing to go the extra mile will impress your interviewers.