At a Glance
- Tasks: Lead product strategy and optimise the Insurance Broker portfolio for customer satisfaction.
- Company: Join the AA, a trusted UK brand with diverse services.
- Benefits: Enjoy 25 days leave, pension contributions, and discounts on AA products.
- Other info: Diverse learning opportunities and a commitment to equality and inclusion.
- Why this job: Make a real impact in a dynamic role within a supportive team.
- Qualifications: Experience in Product Management within FCA regulated environments is essential.
The predicted salary is between 70000 - 90000 € per year.
Location: London – Hybrid – Three Days in Office
Employment Type: Permanent
Hours: Monday-Friday
Summary
Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team.
Responsibilities
- Defining and delivering the Insurance product strategy and roadmap to support customer, commercial and regulatory objectives
- Leading the ongoing development and optimisation of the AA’s Insurance Broker product portfolio
- Owning product fees, charges and add-on pricing strategies to deliver fair value and profitability
- Monitoring product performance, customer outcomes and conduct metrics to drive continuous improvement
- Identifying risks, trends and opportunities and implementing effective, timely solutions
- Making key product decisions balancing customer needs, commercial performance and regulatory requirements
- Collaborating with cross-functional teams to enhance customer experience and improve product performance
- Managing product governance, conduct risk and FCA compliance across the Insurance Broker portfolio
- Building strong relationships with internal stakeholders and third-party partners to deliver shared objectives
- Acting as a subject matter expert and senior leader within the Broker Extended Leadership Team
Qualifications
- Proven experience leading Product Management teams within an FCA regulated environment
- Strong understanding of insurance products, pricing structures and fair value principles
- Excellent commercial awareness supported by strong analytical and strategic thinking skills
- Deep knowledge of FCA regulation, Consumer Duty and customer outcome frameworks
- Ability to balance customer outcomes, commercial performance and operational delivery
- Confidence influencing stakeholders and leading cross-functional initiatives across complex environments
- Track record of building, developing and leading high-performing teams
- Strong governance and risk management capability with experience managing regulatory change
- Customer-focused approach with the ability to use data and insight to identify risks and opportunities
- Resilient and collaborative leadership style with the flexibility to operate strategically and hands‑on when needed
Benefits
- 25 days annual leave plus bank holidays and holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Equality and Diversity
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong.
We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre‑employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications; please apply now if you are interested.
Head of Product Management - Broker employer: The AA
The AA is an exceptional employer, offering a dynamic work environment in London that fosters innovation and collaboration. With a strong commitment to employee growth, we provide diverse learning opportunities, generous benefits including 25 days of annual leave, and a supportive culture that values diversity and inclusion. Join us to make a meaningful impact while enjoying a fulfilling career in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Product Management - Broker
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Ace the Interview
Prepare for your interviews by researching the company and its products inside out. Think about how your experience aligns with their needs and be ready to share specific examples. We want to see your passion and how you can contribute to the team!
✨Follow Up
After your interview, don’t forget to send a thank-you email! It shows your appreciation and keeps you fresh in their minds. A little follow-up can go a long way in making a positive impression.
✨Apply Through Our Website
Make sure to apply directly through our website for the best chance of getting noticed. We love seeing candidates who take the initiative to engage with us directly. Plus, it’s super easy to keep track of your application status!
We think you need these skills to ace Head of Product Management - Broker
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Product Management role. Highlight your experience in FCA regulated environments and your understanding of insurance products. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our product strategy. Be sure to mention any relevant achievements that showcase your leadership skills.
Showcase Your Analytical Skills:Since this role requires strong analytical and strategic thinking, include examples of how you've used data to drive product decisions in the past. We love seeing how you balance customer needs with commercial performance!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at the AA!
How to prepare for a job interview at The AA
✨Know Your Product Inside Out
As the Head of Product Management - Broker, you'll need to demonstrate a deep understanding of insurance products and pricing structures. Brush up on the latest trends in the insurance market and be ready to discuss how you would optimise the AA’s product portfolio to meet customer needs and regulatory requirements.
✨Showcase Your Leadership Skills
This role requires strong leadership capabilities, so be prepared to share examples of how you've built and led high-performing teams in the past. Highlight your experience in managing cross-functional initiatives and how you’ve influenced stakeholders to achieve shared objectives.
✨Demonstrate Analytical Thinking
With a focus on monitoring product performance and customer outcomes, it’s crucial to showcase your analytical skills. Prepare to discuss specific metrics you've used in previous roles to drive continuous improvement and how you’ve identified risks and opportunities through data.
✨Understand FCA Regulations
Given the importance of compliance in this role, make sure you’re well-versed in FCA regulations and Consumer Duty principles. Be ready to discuss how you’ve navigated regulatory changes in the past and how you would ensure governance and risk management within the Insurance Broker portfolio.
