At a Glance
- Tasks: Be the friendly face of the AA, helping customers get back on the road safely.
- Company: Join the UK's largest motoring organisation with a supportive team culture.
- Benefits: Earn £17 per hour, enjoy flexible shifts, and access career development programmes.
- Other info: Diverse and inclusive workplace where you can truly be yourself.
- Why this job: Become a superhero for drivers in need and make a real difference every day.
- Qualifications: Full driving licence (HGV 2), Driver CPC, and a passion for problem-solving.
The predicted salary is between 35000 - 35000 £ per year.
Location: Exeter
Rate: £17 per hour via PAYE
Shift: Mixed (Mon-Fri)
Contract: End of Oct 2026
As our Roadside Recovery Driver, you'll go the extra mile for our customers. Anything can happen whilst driving, but it's OK we are the AA! We get everyone back on the road safely and get their day moving again.
This is the job:
- You’ll be the friendly face of the UK's largest motoring organisation. To our customers, you're the superhero.
- Ready for anything, you'll be there for them, anytime, anywhere and in any weather.
- You'll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You're great with your customers, you're the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You're someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles and 1 hour's travel from the depot.
- A full driving category C driving licence (HGV 2). Ideally, you'll hold the CE (HGV 1) licence too, although this isn't essential as we can help you with this.
- Alongside this, you'll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology - training will be provided.
- To be happy working shifts, which include evenings, nights, weekends, and Bank Holidays.
Additional information:
As a valued team member, you'll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you're looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you're looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
Roadside Recovery Driver - Exeter employer: The AA
The AA is an exceptional employer, offering a supportive work culture that values diversity and inclusion. As a Roadside Recovery Driver in Exeter, you'll enjoy competitive pay, flexible shifts, and comprehensive development programmes to help you advance your career. Join us to be part of a team that empowers you to make a real difference in our customers' lives while enjoying the camaraderie of a dedicated workforce.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Recovery Driver - Exeter
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone at the AA. A personal connection can make all the difference in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to roadside recovery. Think about scenarios where you’ve solved problems or helped customers, as these stories will showcase your skills and experience.
✨Tip Number 3
Show off your personality! The AA values friendly faces, so let your warmth and approachability shine through during interviews. Remember, they want to see how you’ll connect with customers on the road.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to help you land that dream job.
We think you need these skills to ace Roadside Recovery Driver - Exeter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, as a Roadside Recovery Driver, you'll be the friendly face our customers rely on!
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for. If you've got experience in customer service or problem-solving, shout about it!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the good stuff. Make it easy for us to see why you’d be a great fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at The AA
✨Know Your Stuff
Make sure you brush up on your technical skills related to vehicle recovery. Familiarise yourself with common issues drivers face and how to resolve them. This will show that you're not just a friendly face, but also a knowledgeable professional ready to help.
✨Showcase Your Communication Skills
As a Roadside Recovery Driver, you'll need to be a calming presence for customers in distress. Practice how you would reassure someone who's had a breakdown. Think about examples from your past where you've successfully communicated under pressure.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss specific scenarios where you've had to think on your feet. Whether it’s fixing a flat tyre or navigating tricky weather conditions, having real-life examples will highlight your ability to thrive in challenging situations.
✨Emphasise Your Flexibility
This role requires working various shifts, so be ready to talk about your availability and willingness to adapt. Share any previous experiences where you've successfully managed a flexible schedule, showing that you're committed to being there for customers whenever they need you.
