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- Tasks: Fix and maintain VWG vehicles, ensuring top-notch customer satisfaction.
- Company: Join the AA, a leading name in vehicle assistance and maintenance.
- Benefits: Competitive salary, flexible hours, free breakdown cover, and ongoing training.
- Why this job: Be a hero on the road, solving problems and helping customers daily.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence.
- Other info: Diverse and inclusive workplace with great career development opportunities.
The predicted salary is between 38000 - 42000 £ per year.
If you are as enthusiastic about our brand and our cars as we are, join us! As a Volkswagen Group Dedicated Mechanic for the AA you are the key to keeping all brands including VW Passenger, Commercial, Seat, Skoda, Audi, and more on the road. You have the variety of work by working on a range of vehicles daily, whilst delivering five star customer satisfaction ratings. You are proud to be VWG, proud to be The AA and we’re proud of your commitment to quality and excellence.
Salary: £42,000 OTE, £38,140 Basic Salary. On average our VW Technicians earn c. £42,000 however, our top performers can earn upwards of OTE £48,000.
Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Sign on locations also available for discussion. Each year, choose your standby hours preferences to suit your lifestyle and work life balance. Bring your best self and we provide the rest, including; Van, full Volkswagen branded Uniform, Boots, and Volkswagen specific equipment!
Free breakdown cover from day one, 23 days holidays (increases with service) plus bank holidays, Up to 7% company pension contribution. Not one but two famous brands that our customers love with industry leading training.
This is the job
- A communicator: You ensure that your customer is completely taken care of. You are the master of diagnostics and you will be the person taking the time to competently and effectively explain your fix to your customer; always providing the best service.
- A self-starter: You are responsible for your own workload, by being there for your customer from beginning to end, as well as filling out your paperwork concisely, you make your own day worthwhile.
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing a warranty related issue or a roadside breakdown, you are the solution bringer and enable your customer to get on with their day.
What will I be doing?
You’ll be the superhero fixing a brand vehicle breakdown by the side of the road or undertaking warranty repairs working on an appointment basis. You take the time delighting your customer, helping them get back to their journey. In return, we’ll go the extra mile for you, with a two-week AA induction, a two-week VW induction, plus ongoing online or onsite training including EV and HV training.
What do I need?
- You’ll need NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- Some knowledge of working on one or multiple VWG brands or vehicles.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- To be happy working shifts, which could include evenings, weekends and Bank Holidays.
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
Ready for anything? Apply Today.
VWG Dedicated Technician - Edinburgh employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VWG Dedicated Technician - Edinburgh
✨Tip Number 1
Get to know the company! Research the AA and Volkswagen Group, their values, and what they stand for. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a VWG Dedicated Technician, you'll need to explain technical issues to customers clearly. Role-play with a friend or family member to get comfortable with this, so you can shine during your interview.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past work where you successfully diagnosed and fixed issues. Be ready to share these stories in your interview to demonstrate your expertise and how you can bring value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the AA family. So, hit that apply button and let’s get you on the road to success!
We think you need these skills to ace VWG Dedicated Technician - Edinburgh
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the Volkswagen brand shine through in your application. We want to see how much you love the cars and the work you do, so don’t hold back!
Tailor Your CV: Make sure your CV highlights your relevant experience and qualifications, especially your NVQ3 in Vehicle Maintenance and Repair. We’re looking for those who can demonstrate their skills with VWG brands.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your paperwork is neat and easy to read. This shows us you’re organised and professional!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the easiest way for us to receive your application and get you started on the path to joining our team.
How to prepare for a job interview at The AA
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially regarding VWG brands. Be prepared to discuss specific vehicles you've worked on and any diagnostic challenges you've faced. This will show your expertise and passion for the brand.
✨Showcase Your Customer Service Skills
Since customer satisfaction is key, think of examples where you've gone above and beyond for a customer. Be ready to explain how you communicate effectively and ensure customers feel valued and understood during their service experience.
✨Demonstrate Problem-Solving Abilities
Prepare to share stories about how you've tackled complex issues in the past. Highlight your approach to diagnostics and repairs, and how you keep customers informed throughout the process. This will illustrate your role as a 'fixer' and problem solver.
✨Be Ready for Shift Work Questions
Since the role involves working shifts, be honest about your availability and flexibility. Think about how you manage work-life balance and be prepared to discuss how you can adapt to varying schedules while maintaining high performance.
