The AA is seeking a Customer Solutions Complaint Handler in Cheadle. The role involves managing a caseload of customer complaints, providing resolutions and suggesting improvements to the customer journey, while adhering to regulatory guidelines and timescales.
You will investigate issues, liaise with internal and external stakeholders, and act as a subject matter expert for customer dissatisfaction, driving improvements across operations and customer outcomes.
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Customer Solutions: Complaints Resolution Specialist employer: The AA
The AA is an exceptional employer, offering a vibrant work culture in the heart of London where innovation meets tradition. Employees benefit from a competitive salary, annual bonuses, and a range of perks, all while having the opportunity to lead a dynamic legal team and influence key business decisions. With a strong focus on professional development and a commitment to fostering a collaborative environment, the AA empowers its staff to thrive and grow within their careers.
