At a Glance
- Tasks: Manage customer complaints and ensure top-notch service in a hybrid role.
- Company: Join the AA, a leading organisation dedicated to customer satisfaction.
- Benefits: Enjoy flexible working, competitive pay, and opportunities for growth.
- Other info: Be part of a supportive team focused on continuous improvement.
- Why this job: Make a real difference by resolving customer issues and improving services.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 22050 - 26950 £ per year.
The AA is seeking a Customer Solutions Complaints Administrator in a hybrid role based in Cheadle.
You will create complaints, manage workflows, and ensure timely, regulatory-compliant processing while supporting colleagues to deliver excellent customer service.
Responsibilities include recording complaints, liaising with stakeholders, prioritising tasks, and acting as a subject matter expert on customer dissatisfaction.
You will handle DSAR/GDPR requests and contribute to continuous improvement.
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Customer Solutions Complaints Specialist in Cheadle Hulme employer: The AA
The AA is an exceptional employer, offering a vibrant work culture in the heart of London where innovation meets tradition. Employees benefit from a competitive salary, annual bonuses, and a range of perks, all while having the opportunity to lead a dynamic legal team and influence key business decisions. With a strong focus on professional development and a commitment to fostering a collaborative environment, the AA empowers its staff to thrive and grow within their careers.
