At a Glance
- Tasks: Help drivers in need and get them back on the road safely.
- Company: Join The AA, the UK's largest motoring organisation with a supportive team.
- Benefits: Competitive salary, flexible shifts, annual leave, and discounts on products.
- Other info: Inclusive workplace with diverse learning opportunities and career progression.
- Why this job: Be a superhero for drivers and make a real difference every day.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence.
The predicted salary is between 41976 - 41976 £ per year.
This is the job. Feel like your current job's going nowhere fast? Shift gears with The AA.
Salary: £41,976 (inc. location allowance)
Total OTE: Up to £60,000 based on top performers
Shifts: As a patrol you will work on average 40 hour week with a variety of shift pattern options available, you have the flexibility to choose a schedule that best suits your personal and professional needs. The number of rest days you enjoy each year, as well as the length of your shifts, will vary based on the shift pattern you select.
As our Roadside Rescue Mechanic, you'll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. More importantly, you'll be the friendly face of the UK's largest motoring organisation. To our members, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again, forging confidence for drivers now and for the future.
What will I be doing?
- Starting and finishing on your driveway paid from the moment you get in your van to the moment you get home.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Using your technical knowledge and clear communication to help ensure a positive customer experience.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
What do I need?
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It's essential that you have a full category B driving licence, with 6 points or less.
- Confidence using and adapting to new technology; we'll provide the tools, you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don't stick to a schedule.
What's in it for me?
- Each year, choose your standby hours preferences to suit your lifestyle and work life balance.
- 23 days annual leave (increases with service) + holiday buying scheme.
- Worksave pension scheme with up to 7% employer contribution.
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends.
- Discounts on AA products including car and home insurance.
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more.
- Company funded life assurance.
- Diverse learning and development opportunities to support you to progress in your career.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
- Plus, so much more!
We're proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you're encouraged to be yourself, thrive in your role, and feel like you truly belong.
Roadside Patrol in Cambridge employer: The AA
The AA is an exceptional employer, offering a supportive work culture where you can thrive as a Roadside Patrol. With flexible shift patterns, competitive salary packages, and a strong focus on employee growth through diverse learning opportunities, you'll find a rewarding career that fits your lifestyle. Enjoy generous benefits including annual leave, pension contributions, and discounts, all while being part of a team that values inclusivity and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Patrol in Cambridge
✨Tip Number 1
Get to know the company! Research The AA and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to roadside assistance and customer service. Role-playing with a friend can help you feel more confident and articulate your skills effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Roadside Patrol in Cambridge
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the Roadside Patrol role shine through. We want to see how much you care about helping others and being that friendly face for our members.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your NVQ3 in Vehicle Maintenance and Repair and any relevant experience. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure you get your key points across without any fluff. Remember, we want to know how you can solve problems on the spot!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The AA
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your NVQ3 qualifications and any relevant experience. The interviewers will want to see that you can apply your skills in real-world situations, so think of examples where you've solved problems on the spot.
✨Show Your Flexibility
Since the role requires working various shift patterns, be prepared to discuss your availability and willingness to adapt. Highlight any previous experiences where you've successfully managed a flexible schedule or worked under pressure. This will show that you're ready for the unpredictable nature of roadside assistance.
✨Communicate Clearly
As a friendly face of the AA, communication is key! Practice explaining complex technical issues in simple terms. During the interview, demonstrate your ability to connect with people and provide excellent customer service. Share stories that showcase your calm approach in challenging situations.
✨Embrace Technology
The AA will provide you with tools, so show your curiosity and confidence in using new technology. Be ready to discuss any tech you've used in previous roles, especially if it relates to vehicle diagnostics or customer service. This will help convey that you're not just technically skilled but also adaptable to new systems.
