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- Tasks: Manage customer enquiries about event and housing development signage via email.
- Company: Join a leading automotive services organisation with a strong reputation.
- Benefits: Enjoy 25 days of annual leave and discounts on AA products.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Strong communication skills and a proactive customer service approach.
- Other info: Hybrid working model for a better work-life balance.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive services organization is seeking a Customer Service Advisor to join the AA Signs team. This full-time, permanent role is based in Basingstoke, where you will be responsible for managing email-based customer enquiries related to event signage and housing development signs.
Ideal candidates will possess strong communication skills and a proactive approach to customer service. This position offers a hybrid working model and competitive benefits, including 25 days of annual leave and discounts on AA products.
Regional Customer Service Advisor (Hybrid) – Signs in Basingstoke employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Customer Service Advisor (Hybrid) – Signs in Basingstoke
✨Tip Number 1
Get to know the company! Research AA Signs and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing customer enquiries, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Regional Customer Service Advisor (Hybrid) – Signs in Basingstoke
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your communication skills and any relevant experience in handling customer enquiries, especially in a hybrid working environment.
Show Off Your Proactive Approach: In your application, give examples of how you've gone above and beyond for customers in the past. We love candidates who take initiative, so don’t be shy about sharing those stories!
Keep It Clear and Concise: When writing your application, aim for clarity. Use straightforward language and get to the point quickly. We appreciate well-structured applications that are easy to read.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The AA
✨Know Your Stuff
Before the interview, make sure you understand the basics of event signage and housing development signs. Familiarise yourself with common customer queries and how to address them. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare answers to common customer service scenarios. Think about how you would handle difficult situations and be ready to share those examples during the interview.
✨Emphasise Your Proactive Approach
The job description highlights a proactive approach to customer service. Be prepared to discuss times when you've gone above and beyond for a customer. This could be anything from resolving an issue before it escalated to suggesting improvements based on customer feedback.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the hybrid working model, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
