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For Companies At a Glance
- Tasks: Help customers in need by providing roadside recovery and support.
- Company: Join the AA, a trusted brand loved by customers.
- Benefits: Competitive salary, flexible shifts, and great perks like free breakdown cover.
- Why this job: Make a real difference while driving and solving problems on the go.
- Qualifications: Full driving licence (HGV 2) and a passion for helping others.
- Other info: Diverse and inclusive workplace with career development opportunities.
The predicted salary is between 34400 - 44600 £ per year.
Overview
Push for Better. Join The AA. As our Roadside Recovery Driver, you’ll go the extra mile for our customers.
Role and responsibilities
- A communicator: You’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What will I need?
- To be eligible for this role you must live within 25 miles OR 1 hour's travel from the depot – postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this.
- Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology - training will be provided.
- To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.
Benefits and what we offer
- On Target Earnings: £44,720 for CE, £39,065 for C
- Salary: Guaranteed minimum c. £37,460 for CE (HGV 1) license, £34,088 for C (HGV 2) license. This includes a location allowance.
- Depot Postcode: RG24 8NE
- Shifts: Rolling roster, working 18 out of 28 days with 2 weekends off. Standard shifts are 9 hours 45 mins. (Inc. 45 min break). End of shift flexibility may require up to 12 hours in a shift inc. break.
- Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment!
- Free breakdown cover from day one.
- Equivalent of 23 days holidays (increases with service) plus bank holidays.
- Up to 7% company pension contribution.
- Join a famous brand that our customers love, with industry leading training.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
Additional information
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You’ll also have access to a range of benefits such as:
- Discounts on AA products including car and home insurance.
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more.
- Company funded life assurance.
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including drug and alcohol checks, work references, credit and criminal record checks.
Ready for anything? Apply Today.
Recovery Driver - Basingstoke employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - Basingstoke
✨Tip Number 1
Get to know the company! Research The AA and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Recovery Driver, you'll need to reassure customers in tough situations. Role-play with a friend or family member to get comfortable with how you present yourself and handle various scenarios.
✨Tip Number 3
Be ready to showcase your problem-solving skills. Think of examples from your past experiences where you've successfully tackled challenges. This will demonstrate your ability to thrive in different situations, just like the job requires!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you're proactive and keen on joining The AA. Don’t forget to follow up after your application to express your enthusiasm!
We think you need these skills to ace Recovery Driver - Basingstoke
Some tips for your application 🫡
Show Your Personality: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they’ve shaped you as a driver and a problem solver.
Tailor Your Application: Make sure to tailor your application to the Recovery Driver role. Highlight your driving experience, customer service skills, and any relevant qualifications like your CPC. This shows us you’re serious about the position!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super quick and straightforward!
How to prepare for a job interview at The AA
✨Know Your Stuff
Make sure you understand the role of a Recovery Driver inside out. Familiarise yourself with the responsibilities, like being a calming influence for customers and solving problems on the go. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role requires great communication, think of examples where you've reassured customers or worked well in a team. Practise articulating these experiences clearly, as it’ll demonstrate your ability to connect with people and handle stressful situations.
✨Be Ready for Practical Questions
Expect questions that test your problem-solving skills. Prepare scenarios where you had to think on your feet or adapt to unexpected challenges. This will highlight your ability to thrive in various situations, which is key for a Recovery Driver.
✨Understand the Logistics
Familiarise yourself with the area around Basingstoke and the depot postcode. Knowing the routes and potential challenges can give you an edge in the interview. It shows that you’re proactive and ready to hit the ground running!
