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For Companies At a Glance
- Tasks: Support HR services, manage onboarding, and handle payroll administration.
- Company: Join a dynamic team in a supportive HR environment.
- Benefits: Earn £13 per hour with potential for contract extension.
- Why this job: Kickstart your HR career and make a real difference in employee experiences.
- Qualifications: Solid HR admin experience and strong communication skills required.
- Other info: Great opportunity for growth and learning in a collaborative setting.
The predicted salary is between 13 - 16 £ per hour.
The HRSS Coordinator delivers a high-quality and consistent HR service to employees and managers. This includes timely and efficient HR, recruitment, and employee lifecycle administration support to HR colleagues, line managers, employees, and external candidates. The role ensures HR support is delivered within agreed parameters, enabling managers and employees to work effectively. Responsibilities are carried out in line with procedures, standards, and HRSS Service Level Agreements (SLAs).
Responsibilities
- Administer onboarding activities including drafting and sending letters and contracts, ensuring pre-employment checks are completed in line with SLAs and audit requirements.
- Conduct ongoing employment checks as required by the Senior HRSS Coordinator.
- Support payroll administration, including processing starters, leavers, changes, and incremental rises.
- Maintain accurate paper-based and electronic employee records.
- Manage photocopying, letter writing, data inputting, cleansing, archiving, and general HR administration.
- Ensure accurate data entry within the MyHR system.
- Action workflow requests in a timely and consistent manner.
- Monitor compliance with HR policies, standards, and processes, escalating non-compliance as appropriate.
- Deliver a professional and high-quality service to all customers.
- Resolve routine customer queries and complaints where possible, escalating to the HR Shared Services Manager when necessary.
- Escalate HR advisory queries to HR Business Partners and Advisors promptly.
- Build positive rapport with colleagues and customers with clear, appropriate communication.
- Handle all information confidentially and share only with appropriate personnel.
- Comply with organisational policies and procedures while promoting equal opportunities and maintaining a safe and supportive workplace.
The Individual
- Solid HR administration experience, including payroll data collation.
- Strong verbal, written, and numeracy skills.
- Excellent organisational skills with the ability to manage time and prioritise.
- Proficient in Microsoft Word and Excel with HR systems/database experience.
- Able to work independently using initiative within set processes.
- Strong interpersonal skills and ability to work with colleagues at all levels.
- Confident handling confidential and sensitive information.
- Knowledge of HR policies and procedures.
- Effective verbal communication with diverse customer groups.
- Strong written communication for correspondence and reports.
- Able to comply with the Data Protection Act and FCA regulations.
Education and Qualifications
- Good general education with minimum GCSE Grade C (or equivalent) in English and Maths.
- CPP qualification or CIPD membership (or working towards) is highly desirable.
HR Shared Services Coordinator in Basingstoke employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Shared Services Coordinator in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an HR Shared Services Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their HR policies and how they align with your values. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Tip Number 3
Practice common interview questions related to HR administration and payroll. Think about your past experiences and how they relate to the responsibilities of the HRSS Coordinator role. The more prepared you are, the more relaxed you'll feel during the interview!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace HR Shared Services Coordinator in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Shared Services Coordinator role. Highlight your relevant experience in HR administration and any specific skills that match the job description, like payroll processing or onboarding activities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your strong organisational skills and how you can deliver a high-quality service to both employees and managers.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure to demonstrate your verbal and written skills in your application. Use clear and concise language, and don’t forget to proofread for any errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it, so don’t miss out on this opportunity!
How to prepare for a job interview at The AA
✨Know Your HR Basics
Make sure you brush up on your HR policies and procedures before the interview. Understanding the fundamentals will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples of how you've managed multiple tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Communication Prowess
As an HR Shared Services Coordinator, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you've resolved customer queries in previous roles.
✨Familiarise Yourself with MyHR System
If you have experience with HR systems or databases, be prepared to discuss it. If not, do a bit of research on the MyHR system and be ready to explain how you would approach data entry and management in a new system.
