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- Tasks: Manage and motivate a network of AA Approved garages to ensure top-notch service.
- Company: Join AA Prestige, a leader in automotive service and compliance.
- Benefits: Enjoy a company car, 25 days leave, and discounts on AA products.
- Why this job: Make a real impact in the automotive industry while growing your career.
- Qualifications: Experience in the motor industry and strong communication skills required.
- Other info: Diverse and inclusive workplace with excellent learning opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview: Area Network Manager – North London & Surrounding Areas (Field Based) | Contract: Full Time/Permanent | Hours: 36.25 per week between 9am and 5pm, Monday to Friday.
AA Prestige is committed to delivering the highest standards of service and compliance within our network of approved garages. We are looking for a dedicated and proactive Area Network Manager to join our team and support our business and network growth plans. If you're a Service Manager, Aftersales Manager or experienced within an automotive environment we want to hear from you.
What will I be doing?
- Network Management: Proactively manage and motivate the network of AA Approved garages to ensure the highest standards for our customers, including resolving complaints and ensuring annual audits and compliance.
- External Audits: Conduct audits for external companies as required.
- Sales and Retention: Drive the growth and retention of garages within your designated area while supporting the full UK network growth.
- Business Management Support: Analyse data, produce management information (MI) and insights, and support effective growth and management of the AA owned and AA Affiliated Network Business areas.
- Quality & Compliance Inspections: Regularly inspect garages to ensure standards and compliance are met.
- Performance Management: Use data to manage garage performance and ensure compliance with KPIs and legal requirements.
- Reporting: Provide monthly performance and risk reports to senior management.
- Mystery Shops: Conduct unannounced visits to assess service quality.
- Complaint Management: Investigate and resolve complaints in line with AA Prestige guidelines.
- Promotion: Promote the AA Approved network and value-added services to new and existing garage partners.
- Collaboration: Work closely with the roadside section to drive tow-in work to AA Approved garages.
What do I need?
- Experience: Experience within the motor industry aftermarket environment.
- Knowledge: Good commercial awareness of the AA brand and AA Prestige Garage product.
- Skills: Strong communication, data analysis, and IT skills (Microsoft 365).
Location & Benefits
Location: North London & Surrounding Areas - Field Based
Benefits: We offer a range of rewards including Company Car & Fuel Card, 25 days annual leave plus bank holidays + holiday buying scheme, Worksave pension scheme with up to 7% employer contribution, Free AA breakdown membership from Day 1 plus 50% discount for family and friends, discounts on AA products, employee discount schemes, company funded life assurance, diverse learning and development opportunities, and a dedicated Employee Assistance Programme with a 24/7 remote GP service.
Additional information: We’re an equal opportunities employer and welcome applications from everyone. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong.
Area Network Manager employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Network Manager
✨Tip Number 1
Network, network, network! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews like a pro! Research the company and its values, especially around service and compliance. Think about how your experience aligns with their needs, and come armed with examples of how you've driven growth or resolved complaints in the past.
✨Tip Number 3
Showcase your data skills! Since the role involves performance management and reporting, be ready to discuss how you’ve used data analysis to improve operations or drive results in previous roles. Bring along any relevant reports or insights you've generated.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the AA Prestige team. Don’t miss out on this opportunity!
We think you need these skills to ace Area Network Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Area Network Manager role. Highlight your experience in the motor industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your understanding of the AA brand and its values.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use data and examples to demonstrate how you've driven growth or improved compliance in previous positions. We love numbers!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, we can’t wait to hear from you!
How to prepare for a job interview at The AA
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially the AA brand and its services. Familiarise yourself with the key responsibilities of an Area Network Manager, like network management and compliance standards, so you can speak confidently about how your experience aligns with the role.
✨Showcase Your Data Skills
Since this role involves a lot of data analysis and reporting, be prepared to discuss your experience with data management tools, particularly Microsoft 365. Bring examples of how you've used data to drive performance improvements or resolve issues in previous roles.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as resolving complaints or conducting audits. Think of real-life examples from your past experiences where you successfully managed similar challenges, and be ready to share those stories.
✨Demonstrate Your Communication Skills
As an Area Network Manager, strong communication is key. Practice articulating your thoughts clearly and concisely. During the interview, show that you can engage effectively with different stakeholders, from garage owners to senior management, by using examples of past collaborations.
