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- Tasks: Provide top-notch service as a Jaguar Land Rover Dedicated Mechanic, managing customer expectations.
- Company: Join the AA and work with iconic brands like Jaguar and Land Rover.
- Benefits: Earn up to £48,000 OTE, enjoy 23 days holiday, and receive industry-leading training.
- Why this job: Be part of a dynamic team, solving problems and delighting customers with advanced technology.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence required.
- Other info: Access to development programmes and a supportive, inclusive work culture.
The predicted salary is between 38000 - 48000 £ per year.
Be Better – Be a part of not one, but two iconic brands! As our Jaguar Land Rover Dedicated Mechanic for The AA you’ll provide a prestige service to your customers. The vehicles you will be working with use some of the most advanced technology in the world and we want you to be a part of that. Your ability to carefully manage customer expectations whilst you work is as important as repairing vehicles right first time. You will be taking ownership of the appointment with your customer, working on the respected Jaguar Land Rover brand. You are accountable for delighting the customer and seeing the task through to completion.
In return, your development is important to us, with both AA and Jaguar Land Rover specific training, support and opportunities for development you will have everything you need to achieve your goals.
This is the job
- Salary: £42,000 OTE
- Guaranteed Base salary £38,140
- On average our JLR Technicians earn c. £42,000 however, our top performers can earn upwards of OTE £48,000.
- Hours of work: 40 hours a week, currently covering the hours of 7am to 9pm, across a shift pattern with an average shift length of 9.5 hours.
- Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home).
- Each year, choose your standby hours preferences to suit your lifestyle and work life balance.
- Bring your best self and we provide the rest, including; Van, full Jaguar Land Rover branded Uniform, Boots, and Jaguar Land Rover specific equipment!
- Free breakdown cover from day one.
- 23 days holidays (increases with service) plus bank holidays.
- Up to 7% company pension contribution.
- Not one but two famous brands that our customers love with industry leading training.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
What will I be doing?
- A communicator: You are our master of diagnostics and you will be the person using your knowledge and training to see through the fix from start to finish. Delighting your customer is key and you will ensure your customer is completely taken care of, providing a best-in-class service.
- A self-starter: You will be content working independently; you manage the situation. You will be there for your customer from beginning to end, even booking your own parts and re-attending where necessary.
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing a warranty related issue or a roadside breakdown, you are the solution bringer and enable your customer to get on with their day.
What do I need?
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It’s essential that you have a full category B driving licence, with no more than 6 points.
- To be happy working shifts, which could include evenings, weekends and Bank Holidays.
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
Ready for anything? Apply Today.
JLR Dedicated Technician - Central Aberdeen employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land JLR Dedicated Technician - Central Aberdeen
✨Tip Number 1
Get to know the company! Research Jaguar Land Rover and The AA, their values, and what makes them tick. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a JLR Dedicated Technician, you'll need to explain complex issues to customers clearly. Role-play with a friend or family member to get comfortable discussing technical details in an easy-to-understand way.
✨Tip Number 3
Show off your problem-solving skills! Prepare examples of how you've tackled challenges in the past. Whether it's fixing a tricky vehicle issue or managing customer expectations, having real-life stories ready will impress your interviewers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team. So, hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace JLR Dedicated Technician - Central Aberdeen
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Jaguar Land Rover brand shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about working with these iconic vehicles and providing top-notch service to our customers.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience and qualifications, especially your NVQ3 in Vehicle Maintenance and Repair. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your technical expertise!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure you articulate your experiences and skills without unnecessary fluff. This will help us see your potential as a dedicated technician right away!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at StudySmarter and The AA.
How to prepare for a job interview at The AA
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Jaguar Land Rover vehicles. Familiarise yourself with common issues and solutions, as well as the latest technology used in their cars. This will not only show your expertise but also your enthusiasm for the brand.
✨Customer Care is Key
Since delighting customers is a big part of this role, think about how you can demonstrate your customer service skills during the interview. Prepare examples of how you've managed customer expectations in the past and how you’ve gone the extra mile to ensure satisfaction.
✨Show Your Problem-Solving Skills
Be ready to discuss specific instances where you've successfully diagnosed and fixed complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to tackle challenges head-on.
✨Be Yourself
The AA values diversity and wants to see the real you. Don’t be afraid to let your personality shine through during the interview. Share your passion for cars and your motivation for wanting to work with such iconic brands. Authenticity goes a long way!
