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For Companies At a Glance
- Tasks: Work on a variety of vehicles and ensure top-notch customer satisfaction.
- Company: Join the Volkswagen Group, a leader in automotive innovation and quality.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team that values your skills and dedication to excellence.
- Qualifications: A strong enthusiasm for cars and a commitment to delivering great service.
- Other info: This role offers a chance to work with multiple prestigious brands under one roof.
The predicted salary is between 30000 - 42000 £ per year.
If you are as enthusiastic about our brand and our cars as we are, join us!
As a Volkswagen Group Dedicated Mechanic for the AA, you are the key to keeping all brands including VW Passenger, Commercial, Seat, Skoda, Audi, and more on the road. You have the variety of work by working on a range of vehicles daily, whilst delivering five-star customer satisfaction ratings. You are proud to be VWG, proud to be The AA, and we’re proud of your commitment to quality and excellence.
Salary: £46,000 OTE
£36,140 Basic Salary. On average, our VW Technicians earn £46,000-£48,000.
Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Sign-on locations are also available for discussion.
- Each year, choose your standby hours preferences to suit your lifestyle and work-life balance.
- Bring your best self and we provide the rest, including a Van, full Volkswagen branded Uniform, Boots, and Volkswagen specific equipment!
- Free breakdown cover from day one.
- 23 days holidays (increases with service) plus bank holidays.
- Up to 7% company pension contribution.
- Not one but two famous brands that our customers love with industry-leading training.
You’ll be:
- A communicator: You ensure that your customer is completely taken care of. You are the master of diagnostics and you will be the person taking the time to competently and effectively explain your fix to your customer; always providing the best service.
- A self-starter: You are responsible for your own workload, by being there for your customer from beginning to end, as well as filling out your paperwork concisely, you make your own day worthwhile.
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing a warranty-related issue or a roadside breakdown, you are the solution bringer and enable your customer to get on with their day.
What will I be doing?
You’ll be the superhero fixing a brand vehicle breakdown by the side of the road or undertaking warranty repairs working on an appointment basis. You take the time delighting your customer, helping them get back to their journey. In return, we’ll go the extra mile for you, with a two-week AA induction, a two-week VW induction, plus ongoing online or onsite training including EV and HV training.
What do I need?
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- Some knowledge of working on one or multiple VWG brands or vehicles.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- To be happy working shifts, which could include evenings, weekends, and Bank Holidays.
Additional information
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA, we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best, and feel like you truly belong.
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.
Ready for anything? Apply Today
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VWG Dedicated Technician employer: The AA Group
Contact Detail:
The AA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VWG Dedicated Technician
✨Tip Number 1
Familiarize yourself with the Volkswagen Group's values and mission. Understanding what drives the brand will help you connect with the team during your interview and show that you're genuinely passionate about working for VWG.
✨Tip Number 2
Highlight any previous experience you have with a variety of vehicle brands, especially those under the VWG umbrella. This will demonstrate your versatility and ability to adapt to different models and technologies.
✨Tip Number 3
Prepare to discuss specific examples of how you've delivered exceptional customer service in the past. VWG places a high value on customer satisfaction, so showcasing your commitment to this can set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest automotive technologies and trends, particularly those relevant to VWG vehicles. Showing that you're proactive about learning and adapting to new advancements will impress the hiring team.
We think you need these skills to ace VWG Dedicated Technician
Some tips for your application 🫡
Show Your Passion: Express your enthusiasm for the Volkswagen brand and its vehicles in your application. Share specific experiences that highlight your love for cars and customer service.
Highlight Relevant Experience: Detail your previous work experience as a mechanic, especially with Volkswagen or similar brands. Mention any certifications or training that are relevant to the role.
Customer Satisfaction Focus: Emphasize your commitment to delivering excellent customer service. Provide examples of how you've achieved high satisfaction ratings in past roles.
Tailor Your CV: Customize your CV to align with the job description. Use keywords from the listing to demonstrate that you meet the qualifications and understand the role's requirements.
How to prepare for a job interview at The AA Group
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Volkswagen and its vehicles during the interview. Share specific experiences or stories that highlight your love for the brand and how it aligns with your career goals.
✨Demonstrate Technical Knowledge
Be prepared to discuss your technical skills and experience with various vehicle brands, especially VW, Audi, Seat, and Skoda. Highlight any relevant certifications or training that showcase your expertise as a mechanic.
✨Emphasize Customer Satisfaction
Since delivering five-star customer satisfaction is key, come ready with examples of how you've gone above and beyond for customers in previous roles. This will show that you understand the importance of customer service in the automotive industry.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest in the position but also helps you determine if it's the right fit for you.
