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For Companies At a Glance
- Tasks: Fix VWG vehicles and provide top-notch customer service on the road.
- Company: Join the AA, a trusted name in vehicle assistance and maintenance.
- Benefits: Enjoy a competitive salary, flexible hours, and free breakdown cover from day one.
- Why this job: Be part of a dynamic team with industry-leading training and a focus on quality.
- Qualifications: NVQ3 in Vehicle Maintenance required; driving licence essential.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds.
The predicted salary is between 36000 - 48000 £ per year.
If you are as enthusiastic about our brand and our cars as we are, join us!
As a Volkswagen Group Dedicated Mechanic for the AA, you are the key to keeping all brands including VW Passenger, Commercial, Seat, Skoda, Audi, and more on the road. You have the variety of work by working on a range of vehicles daily, whilst delivering five-star customer satisfaction ratings. You are proud to be VWG, proud to be The AA, and we’re proud of your commitment to quality and excellence.
Salary: £46,000 OTE
£36,140 Basic Salary. On average, our VW Technicians earn £46,000-£48,000.
Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Sign-on locations are also available for discussion.
- Each year, choose your standby hours preferences to suit your lifestyle and work-life balance.
- Bring your best self and we provide the rest, including a Van, full Volkswagen branded Uniform, Boots, and Volkswagen specific equipment!
- Free breakdown cover from day one.
- 23 days holidays (increases with service) plus bank holidays.
- Up to 7% company pension contribution.
- Not one but two famous brands that our customers love with industry-leading training.
You’ll be:
- A communicator: You ensure that your customer is completely taken care of. You are the master of diagnostics and you will be the person taking the time to competently and effectively explain your fix to your customer; always providing the best service.
- A self-starter: You are responsible for your own workload, by being there for your customer from beginning to end, as well as filling out your paperwork concisely, you make your own day worthwhile.
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing a warranty-related issue or a roadside breakdown, you are the solution bringer and enable your customer to get on with their day.
What will I be doing?
You’ll be the superhero fixing a brand vehicle breakdown by the side of the road or undertaking warranty repairs working on an appointment basis. You take the time delighting your customer, helping them get back to their journey. In return, we’ll go the extra mile for you, with a two-week AA induction, a two-week VW induction, plus ongoing online or onsite training including EV and HV training.
What do I need?
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- Some knowledge of working on one or multiple VWG brands or vehicles.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- To be happy working shifts, which could include evenings, weekends, and Bank Holidays.
Additional information
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA, we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best, and feel like you truly belong.
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.
Ready for anything? Apply Today
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Contact Detail:
The AA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VWG Dedicated Technician
✨Tip Number 1
Familiarise yourself with the Volkswagen Group's range of vehicles. Understanding the specific features and common issues of brands like VW, Audi, and Skoda will help you stand out during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Highlight your customer service skills. As a VWG Dedicated Technician, you'll need to communicate effectively with customers. Prepare examples of how you've provided excellent service in previous roles to showcase your ability to delight customers.
✨Tip Number 3
Emphasise your problem-solving abilities. Be ready to discuss specific instances where you've successfully diagnosed and fixed vehicle issues. This will show that you're not just technically skilled but also a proactive fixer.
✨Tip Number 4
Be prepared to discuss your flexibility with working hours. Since the role may require shifts, including evenings and weekends, showing that you're adaptable and willing to meet these demands can make you a more attractive candidate.
We think you need these skills to ace VWG Dedicated Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a VWG Dedicated Technician. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in vehicle maintenance and repair, especially with VWG brands. Emphasise any qualifications like NVQ3 and specific technical skills that relate to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Volkswagen brand and your commitment to customer satisfaction. Use specific examples from your past work to demonstrate your problem-solving abilities and communication skills.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at The AA Group
✨Show Your Passion for VWG
Make sure to express your enthusiasm for the Volkswagen Group and its vehicles during the interview. Share any personal experiences or stories that highlight your connection to the brand, as this will demonstrate your commitment and alignment with their values.
✨Demonstrate Your Technical Expertise
Be prepared to discuss your technical skills and experience in vehicle maintenance and repair. Highlight any specific work you've done on VWG brands, and be ready to explain how you approach diagnostics and problem-solving in your previous roles.
✨Emphasise Customer Service Skills
Since customer satisfaction is key, share examples of how you've provided excellent service in past positions. Discuss how you communicate with customers, ensuring they feel informed and valued throughout the repair process.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle various situations, such as roadside breakdowns or warranty repairs. Think through potential challenges you might face and how you would resolve them effectively while keeping the customer’s needs in mind.
