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- Tasks: Help customers with roadside assistance, providing friendly support and mechanical expertise.
- Company: Join The AA, a well-loved company known for its commitment to customer service.
- Benefits: Enjoy free breakdown cover, 23 days holiday, and a strong pension contribution.
- Why this job: Be part of a supportive team, with great training and a culture that values inclusivity.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence required.
- Other info: Flexible standby hours to fit your lifestyle and opportunities for personal development.
The predicted salary is between 30000 - 42000 £ per year.
Ready to be Always Ahead? So are we. As one of our Roadside Rescue Mechanics, you'll be there for our customers, come rain or shine. Always ready to provide friendly help and reassurance, you'll be more than a brilliant mechanic; you'll be a genuine people person and ready to make a positive impact with everyone you meet.
What you'll be doing:
- Your working day: You're paid from the minute you get in your van to the moment you get home.
- Work/Life balance: Choose the standby hours to suit your lifestyle.
- Equipment: You bring your skills and expertise and we provide the rest, from a van and the very best tools to your uniform and boots.
- Your team: You'll join a tight-knit, supportive team and enjoy great development and training opportunities.
- Our company: The AA is loved and recognised by all our customers.
What you'll need:
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- A full category B driving licence, with 6 points or less.
- You should be happy to work shifts, which could include evenings, weekends and Bank Holidays.
- You'll be ready to work both independently and as part of a team, driving to different locations in all weathers.
- A superb communicator, you'll be skilled at explaining things to our customers so they're reassured and know what's going on.
What's in it for me?
- Free breakdown cover from day one.
- 23 days holidays (increases with service) plus bank holidays.
- Up to 7% company pension contribution.
- Industry leading training.
- Dedicated employee assistance programme and a 24/7 remote GP service for you and your family.
- A welcoming, inclusive culture that will help you thrive.
When you're with The AA, you're Always Ahead! Interested? Apply today.
Contact Detail:
The AA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Rescue Mechanic
✨Tip Number 1
Familiarise yourself with the specific tools and equipment used in roadside rescue. Knowing how to operate them efficiently can set you apart during interviews, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills. As a Roadside Rescue Mechanic, you'll be interacting with customers regularly. Practising how to communicate effectively and reassure customers can make a big difference in your application.
✨Tip Number 3
Network with current or former employees of The AA. They can provide valuable insights into the company culture and what they look for in candidates, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your experience with vehicle maintenance and repair in detail. Highlighting specific examples of past work can demonstrate your expertise and passion for the role, making you a more attractive candidate.
We think you need these skills to ace Roadside Rescue Mechanic
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The AA is looking for in a Roadside Rescue Mechanic. Highlight the key skills and qualifications required, such as NVQ3 in Vehicle Maintenance and Repair and excellent communication skills.
Tailor Your CV: Make sure your CV reflects your relevant experience and qualifications. Emphasise your mechanical skills, customer service experience, and any previous roles that demonstrate your ability to work independently and as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of The AA's values. Mention specific examples of how you've provided excellent customer service or resolved issues in past roles to demonstrate your suitability.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at The AA Group
✨Show Your People Skills
As a Roadside Rescue Mechanic, you'll need to be a genuine people person. During the interview, highlight your communication skills and any previous experiences where you've successfully interacted with customers or clients.
✨Demonstrate Your Technical Knowledge
Make sure to brush up on your NVQ3 in Vehicle Maintenance and Repair. Be prepared to discuss specific mechanical issues you've encountered and how you resolved them, showcasing your expertise and problem-solving abilities.
✨Emphasise Flexibility and Teamwork
The role requires working shifts and being part of a supportive team. Share examples of how you've adapted to different work schedules and collaborated effectively with colleagues in past roles.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle various roadside situations. Think about potential scenarios you might face and how you would reassure and assist customers, demonstrating your calmness under pressure.
