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- Tasks: Help customers with roadside assistance, providing friendly support and mechanical expertise.
- Company: Join The AA, a well-loved brand known for its commitment to customer service.
- Benefits: Enjoy free breakdown cover, 23 days holiday, and a strong pension contribution.
- Why this job: Be part of a supportive team, with great training and a culture that values you.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence required.
- Other info: Flexible standby hours to fit your lifestyle and opportunities for personal development.
The predicted salary is between 30000 - 42000 £ per year.
Ready to be Always Ahead? So are we. As one of our Roadside Rescue Mechanics, you'll be there for our customers, come rain or shine. Always ready to provide friendly help and reassurance, you'll be more than a brilliant mechanic; you'll be a genuine people person and ready to make a positive impact with everyone you meet.
What you'll be doing:
- Your working day: You're paid from the minute you get in your van to the moment you get home.
- Work/Life balance: Choose the standby hours to suit your lifestyle.
- Equipment: You bring your skills and expertise and we provide the rest, from a van and the very best tools to your uniform and boots.
- Your team: You'll join a tight-knit, supportive team and enjoy great development and training opportunities.
- Our company: The AA is loved and recognised by all our customers.
What you'll need:
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- A full category B driving licence, with 6 points or less.
- You should be happy to work shifts, which could include evenings, weekends and Bank Holidays.
- You'll be ready to work both independently and as part of a team, driving to different locations in all weathers.
- A superb communicator, you'll be skilled at explaining things to our customers so they're reassured and know what's going on.
What's in it for me?
- Free breakdown cover from day one.
- 23 days holidays (increases with service) plus bank holidays.
- Up to 7% company pension contribution.
- Industry leading training.
- Dedicated employee assistance programme and a 24/7 remote GP service for you and your family.
- A welcoming, inclusive culture that will help you thrive.
When you're with The AA, you're Always Ahead! Interested? Apply today.
Roadside Rescue Mechanic employer: The AA Group
Contact Detail:
The AA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Rescue Mechanic
✨Tip Number 1
Familiarise yourself with the specific tools and equipment used by roadside rescue mechanics. Knowing how to use these tools effectively can give you an edge during interviews, as it shows your readiness to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills. As a Roadside Rescue Mechanic, you'll be interacting with customers regularly, so being able to communicate clearly and empathetically will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of The AA. They can provide valuable insights into the company culture and what they look for in a candidate, which can help you tailor your approach.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about past experiences where you've had to solve problems on the spot or deal with difficult customers, as these examples will demonstrate your capability in real-world scenarios.
We think you need these skills to ace Roadside Rescue Mechanic
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Highlight your relevant experience in vehicle maintenance and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and qualifications mentioned in the job description. Emphasise your NVQ3 in Vehicle Maintenance and Repair, and any relevant experience that showcases your ability to work independently and as part of a team.
Craft a Strong Cover Letter: Write a cover letter that not only outlines your technical skills but also highlights your communication abilities and customer service experience. Make sure to convey your enthusiasm for the role and how you can positively impact customers.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role that involves direct customer interaction.
How to prepare for a job interview at The AA Group
✨Show Your People Skills
As a Roadside Rescue Mechanic, you'll be interacting with customers regularly. Make sure to highlight your communication skills and ability to reassure customers during the interview. Share examples of how you've successfully handled customer interactions in the past.
✨Demonstrate Your Technical Expertise
Be prepared to discuss your qualifications, such as your NVQ3 in Vehicle Maintenance and Repair. Bring up specific experiences where you solved mechanical issues efficiently, showcasing your problem-solving skills and technical knowledge.
✨Emphasise Flexibility and Teamwork
The role requires working shifts and being part of a supportive team. Talk about your willingness to adapt to different working hours and share experiences where you've collaborated effectively with others, especially in challenging situations.
✨Research The Company Culture
Understanding the company's values and culture is crucial. Familiarise yourself with The AA's commitment to customer service and teamwork. During the interview, express how your personal values align with theirs, demonstrating that you're a good fit for their inclusive culture.
