Roadside Rescue Mechanic

Roadside Rescue Mechanic

Norwich Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help customers with roadside assistance, providing friendly support and mechanical expertise.
  • Company: Join The AA, a well-loved brand known for its commitment to customer service.
  • Benefits: Enjoy free breakdown cover, 23 days holiday, and a strong pension contribution.
  • Why this job: Be part of a supportive team, with great training and a culture that values you.
  • Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence required.
  • Other info: Flexible standby hours to fit your lifestyle and opportunities for personal growth.

The predicted salary is between 30000 - 42000 £ per year.

Ready to be Always Ahead? So are we. As one of our Roadside Rescue Mechanics, you'll be there for our customers, come rain or shine. Always ready to provide friendly help and reassurance, you'll be more than a brilliant mechanic; you'll be a genuine people person and ready to make a positive impact with everyone you meet.

What you'll be doing:

  • Your working day: You're paid from the minute you get in your van to the moment you get home.
  • Work/Life balance: Choose the standby hours to suit your lifestyle.
  • Equipment: You bring your skills and expertise and we provide the rest, from a van and the very best tools to your uniform and boots.
  • Your team: You'll join a tight-knit, supportive team and enjoy great development and training opportunities.
  • Our company: The AA is loved and recognised by all our customers.

What you'll need:

  • NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
  • A full category B driving licence, with 6 points or less.
  • You should be happy to work shifts, which could include evenings, weekends and Bank Holidays.
  • You'll be ready to work both independently and as part of a team, driving to different locations in all weathers.
  • A superb communicator, you'll be skilled at explaining things to our customers so they're reassured and know what's going on.

What's in it for me?

  • Free breakdown cover from day one.
  • 23 days holidays (increases with service) plus bank holidays.
  • Up to 7% company pension contribution.
  • Industry leading training.
  • Dedicated employee assistance programme and a 24/7 remote GP service for you and your family.
  • A welcoming, inclusive culture that will help you thrive.

When you're with The AA, you're Always Ahead! Interested? Apply today.

Roadside Rescue Mechanic employer: The AA Group

At The AA, we pride ourselves on being an exceptional employer, offering our Roadside Rescue Mechanics a supportive and inclusive work culture that prioritises both personal and professional growth. With flexible standby hours, industry-leading training, and comprehensive benefits including free breakdown cover and a generous pension scheme, we ensure our team members feel valued and empowered to make a positive impact in their communities. Join us in a role where your skills are recognised, and you can truly thrive while helping others, come rain or shine.
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Contact Detail:

The AA Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Roadside Rescue Mechanic

✨Tip Number 1

Familiarise yourself with the specific tools and equipment used in roadside rescue. Knowing how to operate them efficiently can set you apart during interviews, showing that you're proactive and ready to hit the ground running.

✨Tip Number 2

Brush up on your customer service skills. As a Roadside Rescue Mechanic, you'll be interacting with customers regularly, so demonstrating your ability to communicate effectively and reassure them will be crucial.

✨Tip Number 3

Network with current or former employees of The AA. They can provide valuable insights into the company culture and what they look for in candidates, which can help you tailor your approach.

✨Tip Number 4

Be prepared to discuss your experience with vehicle maintenance and repair in detail. Highlight any specific scenarios where you've successfully resolved issues under pressure, as this will demonstrate your capability in real-world situations.

We think you need these skills to ace Roadside Rescue Mechanic

NVQ3 in Vehicle Maintenance and Repair
Full category B driving licence
Excellent communication skills
Customer service orientation
Problem-solving skills
Ability to work independently
Teamwork skills
Adaptability to different weather conditions
Time management skills
Technical knowledge of vehicle systems
Attention to detail
Ability to explain technical information clearly
Flexibility to work shifts, including evenings and weekends

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Highlight your relevant experience in vehicle maintenance and customer service in your application.

Tailor Your CV: Customise your CV to reflect the skills and qualifications mentioned in the job description. Emphasise your NVQ3 in Vehicle Maintenance and Repair, and any experience that showcases your ability to communicate effectively with customers.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your technical skills but also your people skills. Mention specific examples of how you've positively impacted customers in previous roles, as this is crucial for the Roadside Rescue Mechanic position.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential traits for this role.

How to prepare for a job interview at The AA Group

✨Show Your People Skills

As a Roadside Rescue Mechanic, you'll be interacting with customers regularly. Make sure to highlight your communication skills and ability to reassure customers during the interview. Share examples of how you've successfully handled customer interactions in the past.

✨Demonstrate Your Technical Expertise

Be prepared to discuss your qualifications, such as your NVQ3 in Vehicle Maintenance and Repair. Bring up specific experiences where you solved mechanical issues under pressure, as this will showcase your problem-solving abilities and technical knowledge.

✨Emphasise Flexibility and Teamwork

The role requires working shifts and being part of a supportive team. Talk about your willingness to adapt to different working hours and share instances where you've collaborated effectively with others to achieve a common goal.

✨Research the Company Culture

Understanding The AA's values and culture can give you an edge. Familiarise yourself with their commitment to customer service and employee support. Mention how your personal values align with theirs during the interview to demonstrate your fit for the company.

Roadside Rescue Mechanic
The AA Group
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