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- Tasks: Be the friendly face of The AA, helping customers get back on the road safely.
- Company: Join The AA, the UK's largest motoring organisation loved by customers.
- Benefits: Enjoy a competitive salary, free breakdown cover, and up to 7% pension contribution.
- Why this job: Make a real impact by solving problems and supporting customers in need.
- Qualifications: Must have a full driving category C licence; CE licence is a plus.
- Other info: Access development programmes and enjoy discounts on AA products and services.
The predicted salary is between 37460 - 44620 £ per year.
Push for Better. Join The AA. As our Roadside Recovery Driver, you'll go the extra mile for our customers. Anything can happen whilst driving, but it's OK we are the AA! We get everyone back on the road safely and get their day moving again.
On Target Earnings: £44,720 for CE, £39,065 for C license
Salary: Guaranteed minimum c. £37,460 for CE (HGV 1) license, £34,088 for C (HGV 2) license (this includes a location allowance)
Shifts: Rolling Roster, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins (including 45 min break). End of shift flexibility is required meaning you may work up to 12 hours in a shift including break.
Bring your best self and we provide the rest, including full uniform, boots, and the best available equipment!
- Free breakdown cover from day one
- Equivalent of 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- Join a famous brand that our customers love, with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job. You'll be the friendly face of the UK's largest motoring organisation. To our customers, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You're great with your customers, you're the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You're someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles OR 1 hour's travel from the depot postcode included in advert.
- A full driving category C driving licence (HGV 2).
- Ideally you'll hold the CE (HGV 1) licence too, although this isn't essential as we can help you with this.
- Alongside this, you'll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology - training will be provided.
- To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.
Additional information: As a valued team member, you'll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you're looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you're looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You'll also have access to a range of benefits such as:
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including drug and alcohol checks, work references, credit and criminal record checks.
Ready for anything? Apply Today.
Recovery Driver in Milton Keynes employer: The AA Group
Contact Detail:
The AA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver in Milton Keynes
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what drives the company will help you align your responses during interviews, showcasing how you can contribute to their goal of providing excellent customer service.
✨Tip Number 2
Brush up on your technical skills related to vehicle recovery. Being able to discuss specific techniques or equipment you’ve used in the past can demonstrate your expertise and readiness for the role.
✨Tip Number 3
Prepare for situational questions that assess your problem-solving abilities. Think of examples from your previous experience where you successfully resolved issues under pressure, as this is crucial for a Recovery Driver.
✨Tip Number 4
Network with current or former AA employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Recovery Driver in Milton Keynes
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Recovery Driver. Familiarise yourself with the job description and think about how your skills and experiences align with what The AA is looking for.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in customer service and problem-solving. Emphasise any previous driving roles or technical skills that would be beneficial for the Recovery Driver position.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and your ability to handle challenging situations. Mention your driving qualifications and how you can contribute to The AA's mission of getting customers back on the road safely.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at The AA Group
✨Show Your Customer Service Skills
As a Recovery Driver, you'll be the friendly face of the AA. Make sure to highlight your ability to communicate effectively and reassure customers in stressful situations during the interview.
✨Demonstrate Problem-Solving Abilities
The role requires you to be a fixer and problem solver. Prepare examples from your past experiences where you've successfully resolved issues or helped others in challenging situations.
✨Familiarise Yourself with the Role's Requirements
Understand the specifics of the job, including the need for a full driving category C licence and the importance of being adaptable to new technology. This shows your commitment and readiness for the role.
✨Emphasise Teamwork and Independence
While you'll often work independently, teamwork is also crucial. Be ready to discuss how you balance both aspects in your previous roles, showcasing your versatility as a driver.
