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- Tasks: As a Recovery Driver, you'll assist customers in need, ensuring they get back on the road safely.
- Company: Join The AA, the UK's largest motoring organisation, known for its commitment to customer service.
- Benefits: Enjoy competitive pay, flexible shifts, free breakdown cover, and a generous holiday allowance.
- Why this job: Be a superhero for drivers, using your skills to solve problems and help people in all situations.
- Qualifications: Must have a full driving category C licence; CE licence is a plus. Driver CPC required.
- Other info: Access development programmes to grow your career and enjoy discounts on various products.
The predicted salary is between 38000 - 45435 £ per year.
Push for Better. Join The AA.
As our Roadside Recovery Driver, youll go the extra mile for our customers.
Anything can happen whilst driving, but its OK we are the AA! We get everyone back on the road safely and get their day moving again.?
On Target Earnings:£45,435for CE, £39,785for Clicense
Salary: Guaranteedminimumc.£38,187 for CE (HGV 1) license, £34,815for C(HGV 2) license
*This includes a locationallowance*
Depot Postcode: KT15 2QF
- Shifts:Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins. (Inc. 45 min break) End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break
- Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment!
- Free breakdown cover fromday one
- Equivalent of 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- Join a famous brand that our customers love, with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job
Youllbe the friendly face of the UKs largest motoring organisation. To our customers,yourethe superhero. Ready for anything,youllbe there for them, anytime, anywhere and in any weather.Youllget their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator:You\’re great with your customers, youre the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter:You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver:Youre someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles OR 1 hours travel from the depot postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally youll hold the CE (HGV 1) licence too, although this isnt essential as we can help you with this.
- Alongside this, youll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology- training will be provided.
- To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.
Additional information
As a valued team member, youll have access to a range of fully supported development programmes, designed to help you progress your career with us.
Whether youre looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career youre looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
Youll also have access to a range of benefits such as:
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment.
As part of the onboarding process, we complete several pre-employment checks including drug and Alcohol checks, work references, credit and criminal record checks.
Ready for anything? Apply Today
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Recovery Driver employer: The AA Group
Contact Detail:
The AA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what drives the company will help you align your responses during interviews, showcasing how you can contribute to their goal of providing excellent customer service.
✨Tip Number 2
Brush up on your technical skills related to vehicle recovery. Being able to discuss specific techniques or tools you’ve used in past experiences can demonstrate your expertise and readiness for the role.
✨Tip Number 3
Prepare for situational questions that assess your problem-solving abilities. Think of examples from your past where you successfully resolved issues under pressure, as this is crucial for a Recovery Driver.
✨Tip Number 4
Network with current or former AA employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Recovery Driver
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Recovery Driver. Familiarise yourself with the skills required, such as problem-solving and customer communication, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving experience, especially in recovery or roadside assistance roles. Mention specific situations where you successfully resolved issues for customers to showcase your problem-solving skills.
Showcase Your Qualifications: Clearly list your driving qualifications, including your category C and CE licences, as well as your Driver CPC qualification. This will demonstrate that you meet the essential requirements for the role.
Personalise Your Application: Make your application stand out by personalising it. Use the company's name and mention their values, such as commitment to customer service and teamwork, to show that you align with their culture and mission.
How to prepare for a job interview at The AA Group
✨Show Your Customer Service Skills
As a Recovery Driver, you'll be the friendly face of the AA. Make sure to highlight your ability to communicate effectively and reassure customers in stressful situations during the interview.
✨Demonstrate Problem-Solving Abilities
The role requires you to be a fixer and problem solver. Prepare examples of past experiences where you've successfully resolved issues or helped others in challenging situations.
✨Familiarise Yourself with the Role's Requirements
Understand the specifics of the job, including the need for a full driving licence and Driver CPC qualification. Be ready to discuss how your qualifications align with these requirements.
✨Emphasise Flexibility and Teamwork
The job involves working shifts and being part of a team. Share your experiences of working flexible hours and collaborating with others, showcasing your adaptability and teamwork skills.