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- Tasks: As a Recovery Driver, you'll assist customers in need, ensuring they get back on the road safely.
- Company: Join The AA, the UK's largest motoring organisation, known for its commitment to customer service.
- Benefits: Enjoy competitive pay, flexible shifts, free breakdown cover, and discounts on various products.
- Why this job: Be a superhero for drivers, using your skills to solve problems and help people in all situations.
- Qualifications: Must have a full driving category C licence; CE licence preferred but not essential.
- Other info: Access development programmes to grow your career and enjoy a diverse, inclusive workplace.
The predicted salary is between 30000 - 41000 £ per year.
Push for Better. Join The AA. As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Anything can happen whilst driving, but it’s OK we are the AA! We get everyone back on the road safely and get their day moving again.
On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence
Salary: Guaranteed minimum c. £33,862 for CE (HGV 1) license, £30,490 for C (HGV 2) license
Depot Postcode: BS11 8AD
Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins. (Inc. 45 min break) End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break
Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment!
- Free breakdown cover from day one
- Equivalent of 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- Join a famous brand that our customers love, with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job. You’ll be the friendly face of the UK’s largest motoring organisation. To our customers, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles OR 1 hour's travel from the depot postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this.
- Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology - training will be provided.
- To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You’ll also have access to a range of benefits such as:
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including drug and alcohol checks, work references, credit and criminal record checks.
Ready for anything? Apply Today
Recovery Driver employer: The AA Group
Contact Detail:
The AA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what drives the company will help you align your responses during interviews, showcasing that you're not just a fit for the role but also for the company culture.
✨Tip Number 2
Brush up on your technical skills related to vehicle recovery. Being able to discuss specific techniques or experiences you've had in similar situations can demonstrate your problem-solving abilities and reassure the interviewers of your expertise.
✨Tip Number 3
Prepare to share examples of how you've provided excellent customer service in the past. The AA values a friendly and professional approach, so having anecdotes ready can help illustrate your ability to connect with customers under pressure.
✨Tip Number 4
Be ready to discuss your flexibility regarding shifts and working conditions. Since the role requires adaptability, showing that you're open to various schedules and can handle the demands of the job will make you a more attractive candidate.
We think you need these skills to ace Recovery Driver
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Recovery Driver. Familiarise yourself with the job description and think about how your skills and experiences align with what the AA is looking for.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in customer service and problem-solving. Emphasise any previous driving roles and your qualifications, such as your HGV licence and Driver CPC.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the AA. Mention specific examples of how you've successfully handled challenging situations or provided excellent customer service in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The AA Group
✨Show Your Customer Service Skills
As a Recovery Driver, you'll be the friendly face of the AA. Make sure to highlight your ability to communicate effectively and reassure customers in stressful situations during the interview.
✨Demonstrate Problem-Solving Abilities
The role requires you to be a fixer and problem solver. Prepare examples from your past experiences where you've successfully resolved issues or helped others in challenging situations.
✨Familiarise Yourself with the Role's Requirements
Understand the specifics of the job, including the need for a full driving licence and Driver CPC qualification. Be ready to discuss how your qualifications and experience align with these requirements.
✨Emphasise Flexibility and Teamwork
The job involves working shifts and being part of a team. Share your experiences of working flexible hours and collaborating with others, showcasing your adaptability and teamwork skills.
