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- Tasks: As a Recovery Driver, you'll assist customers in need, ensuring their safety and getting them back on the road.
- Company: Join The AA, the UK's largest motoring organisation, known for its commitment to customer service.
- Benefits: Enjoy competitive pay, flexible shifts, free breakdown cover, and discounts on various products.
- Why this job: Be a superhero for drivers, using your skills to solve problems and make a real difference.
- Qualifications: Must have a full driving category C licence; CE licence preferred but not essential.
- Other info: Access development programmes to grow your career and be part of an inclusive team.
The predicted salary is between 30000 - 41000 £ per year.
Push for Better. Join The AA. As our Roadside Recovery Driver, you'll go the extra mile for our customers. Anything can happen whilst driving, but it's OK we are the AA! We get everyone back on the road safely and get their day moving again.
On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence
Salary: Guaranteed minimum c. £33,862 for CE (HGV 1) license, £30,490 for C (HGV 2) license
Depot Postcode: BS11 8AD
Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins. (Inc. 45 min break) End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break
Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment!
- Free breakdown cover from day one
- Equivalent of 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- Join a famous brand that our customers love, with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job. You'll be the friendly face of the UK's largest motoring organisation. To our customers, you're the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You'll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You're great with your customers, you're the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You're someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles OR 1 hour's travel from the depot postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you'll hold the CE (HGV 1) licence too, although this isn't essential as we can help you with this.
- Alongside this, you'll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology - training will be provided.
- To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.
As a valued team member, you'll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you're looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you're looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You'll also have access to a range of benefits such as:
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including drug and alcohol checks, work references, credit and criminal record checks.
Ready for anything? Apply Today
Contact Detail:
The AA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what drives the company will help you align your responses during interviews, showcasing how you can contribute to their goal of providing excellent customer service.
✨Tip Number 2
Brush up on your technical skills related to vehicle recovery. Being able to discuss specific techniques or tools you’ve used in the past can demonstrate your expertise and readiness for the role.
✨Tip Number 3
Prepare for situational questions that assess your problem-solving abilities. Think of examples from your previous experience where you successfully resolved issues under pressure, as this is crucial for a Recovery Driver.
✨Tip Number 4
Network with current or former AA employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Recovery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any driving roles or customer service positions. Emphasise your technical skills and problem-solving abilities, as these are crucial for a Recovery Driver.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the AA. Mention specific reasons why you want to work with them, such as their commitment to customer service and employee development.
Highlight Relevant Qualifications: Clearly list your driving qualifications, including your C and CE licences, Driver CPC, and digital tachograph card. If you have any additional certifications or training, be sure to include those as well.
Showcase Your Soft Skills: The role requires excellent communication and interpersonal skills. Provide examples in your application of how you've successfully interacted with customers or resolved conflicts in previous jobs.
How to prepare for a job interview at The AA Group
✨Show Your Customer Service Skills
As a Recovery Driver, you'll be the friendly face of the AA. Make sure to highlight your ability to communicate effectively and reassure customers in stressful situations. Share examples of how you've provided excellent customer service in the past.
✨Demonstrate Problem-Solving Abilities
The role requires you to be a fixer and problem solver. Prepare to discuss specific instances where you've successfully resolved issues on the road or in previous jobs. This will show your potential employer that you're capable of handling unexpected challenges.
✨Emphasise Your Technical Skills
Since you'll be using technical skills to load vehicles and operate equipment, be ready to talk about your experience with similar tasks. If you have any relevant qualifications or training, make sure to mention them during the interview.
✨Be Flexible and Adaptable
The job involves working shifts and adapting to new technology. Convey your willingness to work flexible hours and learn new systems. Sharing past experiences where you've adapted to change can strengthen your application.
