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- Tasks: Join our mobile mechanic team, providing top-notch service and repairs at customers' locations.
- Company: The AA is a renowned motoring organisation, dedicated to customer satisfaction and employee growth.
- Benefits: Enjoy a competitive salary, flexible hours, free breakdown cover, and comprehensive training.
- Why this job: Be the hero on the road, solving problems and making a real impact in people's lives.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence with 6 points or less required.
- Other info: We value diversity and offer career progression tailored to your goals.
The predicted salary is between 34000 - 46000 £ per year.
Better hours, better pay, join the AA. Enjoy work-life balance with weekday shifts covering hours between 8am and 8pm with overtime available on the end of your shift and on Saturdays.
Base Salary: £40,750* This includes a location allowance based on your home address postcode.
The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers' workplace or home.
As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you're passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you!
Our commitments:
- Salary: OTE, Basic Salary, £40,750* This includes a location allowance based on your home address postcode.
- Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home).
- Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment!
- Free breakdown cover from day one.
- 23 days holidays (increases with service).
- Up to 7% company pension contribution.
- A famous brand that our customers love with industry leading training.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
- Career Progression.
What will I be doing?
You’ll be:
- A communicator: You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A self-starter: You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns.
- A fixer/problem solver: You’re excited to utilise your technical ability to solve a variety of issues. Whether that's fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day.
More importantly, you will be the friendly face of the UK’s largest motoring organisation. To our members, you are the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future.
What do I need?
You’ll need:
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- To be happy working flexible hours, which could include evenings.
Additional Information: As a valued team member, we develop career programs for our employees' growth and long-term progression within an organisation. These programs are designed to match employees' abilities, needs, and career goals to current and future opportunities.
Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation.
You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks. Ready for anything? Apply Today.
Mobile Vehicle Technician in Luton, Bedfordshire employer: The AA Group
Contact Detail:
The AA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician in Luton, Bedfordshire
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what they stand for will help you align your responses during any interviews or conversations, showing that you're not just a good fit technically, but also culturally.
✨Tip Number 2
Network with current or former employees of the AA. They can provide valuable insights into the company culture and the specifics of the Mobile Vehicle Technician role, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Since the role involves diagnosing and fixing issues on the spot, having specific examples ready will demonstrate your capability and experience effectively.
✨Tip Number 4
Show enthusiasm for the role by engaging with the AA's online presence, such as their YouTube channel. Mentioning specific content you've seen can illustrate your genuine interest in the company and its operations.
We think you need these skills to ace Mobile Vehicle Technician in Luton, Bedfordshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in vehicle maintenance and repair. Emphasise your NVQ3 qualification and any specific skills that align with the job description, such as diagnostics and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention your ability to work independently and your commitment to providing excellent customer service, as these are key aspects of the Mobile Vehicle Technician position.
Highlight Your Driving Experience: Since a full category B driving licence is essential, make sure to mention your driving experience clearly. If you have a clean driving record or minimal points, highlight this to strengthen your application.
Showcase Flexibility and Teamwork: In your application, demonstrate your willingness to work flexible hours and your ability to thrive in various weather conditions. Mention any previous experiences where you successfully worked as part of a team or independently to solve problems.
How to prepare for a job interview at The AA Group
✨Show Your Technical Skills
Be prepared to discuss your technical qualifications, especially your NVQ3 in Vehicle Maintenance and Repair. Bring examples of past repairs or diagnostics you've successfully completed to demonstrate your expertise.
✨Emphasise Customer Service
As a Mobile Vehicle Technician, you'll be the friendly face of the company. Highlight your communication skills and any previous experience where you provided excellent customer service, ensuring customers felt informed and cared for.
✨Demonstrate Flexibility
The role requires working flexible hours, including evenings. Be ready to discuss your availability and willingness to adapt to different schedules, showcasing your commitment to meeting customer needs.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as a breakdown in adverse weather. Think through your problem-solving approach and be ready to explain how you would ensure customer satisfaction in challenging circumstances.
