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- Tasks: Join our mobile mechanic team, providing top-notch service and repairs at customers' locations.
- Company: Be part of the AA, a trusted brand in the UK with a commitment to excellence.
- Benefits: Enjoy flexible hours, overtime pay, 23 days holiday, and a generous pension contribution.
- Why this job: Become a hero on the road, solving problems and making a real impact in people's lives.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair required, along with a full driving licence.
- Other info: Comprehensive training and career progression opportunities available.
The predicted salary is between 30000 - 42000 £ per year.
Better hours, better pay, join the AA. Enjoy work-life balance with weekday shifts covering hours between 8am and 8pm with overtime available on the end of your shift and on Saturdays. The role of a Service Maintenance and Repair Technician is multifaceted and impactful, and due to a successful year we are expanding the team. You will be the friendly face who provides a first-class service and repair work, whether at customers' workplace or home.
As part of our mobile mechanic team, you will attend appointments completing service inspections, breakdowns, provide on-the-spot repairs, and keep things running smoothly. Plus, comprehensive training and ongoing support will help you excel in your role. If you're passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you!
Our commitments:
- Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home).
- Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment!
- Free breakdown cover from day one.
- 23 days holidays (increases with service).
- Up to 7% company pension contribution.
- A famous brand that our customers love with industry leading training.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
- Career Progression.
What will I be doing?
- A communicator: You are our master of diagnostics and fundamental in delighting your customers! You are comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A self-starter: You thrive working independently or within a team, driving to various locations in all weathers. No two jobs are the same and you will have the variety of appointment-based work and breakdowns.
- A fixer/problem solver: You're excited to utilise your technical ability to solve a variety of issues. Whether that's fixing the vehicle by the roadside or attending an appointment, you are the solution bringer and enable your customer to get on with their day.
More importantly, you will be the friendly face of the UK's largest motoring organisation. To our members, you are the superhero. Ready for anything, you'll be there for them, anytime, anywhere and in any weather. You will get their day moving again, forging confidence for drivers now and for the future.
What do I need?
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with the right experience.
- It's essential that you have a full category B driving licence, with 6 points or less.
- To be happy working flexible hours, which could include evenings.
As a valued team member, we develop career programs for our employees' growth and long-term progression within an organization. These programs are designed to match employees' abilities, needs, and career goals to current and future opportunities.
Here at the AA, we are committed to diversity and inclusion, a positive environment where everyone can thrive. Embracing diverse perspectives enriches the workplace and fosters innovation.
You can apply today by clicking on the link below and filling out a short application form. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks. Ready for anything? Apply Today.
Locations
Mobile Vehicle Technician in Croydon, Surrey employer: The AA Group
Contact Detail:
The AA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician in Croydon, Surrey
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what makes them tick will help you align your responses during any interviews or conversations, showing that you're not just a good fit for the role but also for the company culture.
✨Tip Number 2
Network with current or former employees of the AA. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your problem-solving skills and technical expertise. The role requires you to be a fixer, so having concrete stories ready will make you stand out.
✨Tip Number 4
Showcase your customer service skills during any interactions. As a mobile technician, you'll be the face of the AA, so demonstrating your ability to communicate effectively and build rapport with customers is crucial.
We think you need these skills to ace Mobile Vehicle Technician in Croydon, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle maintenance and repair. Emphasise your NVQ3 qualification and any specific skills that align with the job description, such as diagnostics and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention your ability to work independently and your problem-solving skills, as these are key attributes for a Mobile Vehicle Technician.
Highlight Your Driving Experience: Since a full category B driving licence is essential, make sure to mention your driving experience clearly. If you have a clean driving record or minimal points, highlight this to strengthen your application.
Showcase Your Customer Service Skills: As the role involves interacting with customers, provide examples of how you've successfully communicated with clients in previous roles. This will demonstrate your ability to be the friendly face of the company and build trust with customers.
How to prepare for a job interview at The AA Group
✨Show Your Technical Skills
Be prepared to discuss your technical qualifications, especially your NVQ3 in Vehicle Maintenance and Repair. Bring examples of past experiences where you successfully diagnosed and repaired vehicles, as this will demonstrate your problem-solving abilities.
✨Emphasise Communication Skills
As a Mobile Vehicle Technician, you'll need to communicate effectively with customers. Practice explaining complex technical issues in simple terms, and be ready to showcase how you've built rapport with clients in previous roles.
✨Demonstrate Flexibility and Independence
Highlight your ability to work independently and adapt to various situations. Share examples of how you've managed your time and tasks while working in different environments, especially under challenging weather conditions.
✨Express Enthusiasm for the Role
Show your passion for the automotive industry and your eagerness to be part of a team that values customer service. Discuss why you want to work for the AA specifically and how you align with their commitment to providing first-class service.
