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- Tasks: Be the friendly face of the AA, helping customers get back on the road safely.
- Company: Join the UK's largest motoring organisation with a strong reputation.
- Benefits: Competitive salary, free breakdown cover, and generous holiday allowance.
- Why this job: Make a real difference in people's lives while driving and solving problems.
- Qualifications: Full driving licence (HGV 2) and a passion for helping others.
- Other info: Access to development programmes and a diverse, inclusive work culture.
The predicted salary is between 37460 - 44720 £ per year.
Push for Better. Join The AA. As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Anything can happen whilst driving, but it’s OK we are the AA! We get everyone back on the road safely and get their day moving again.
On Target Earnings: £44,720 for CE, £39,065 for C
Salary: Guaranteed minimum c. £37,460 for CE (HGV 1) license, £34,088 for C (HGV 2) license. This includes a location allowance.
Depot Postcode: RG24 8NE
Shifts: Rolling Roster, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins (including 45 min break). End of shift flexibility is required meaning you may work up to 12 hours in a shift including break.
Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment!
- Free breakdown cover from day one
- Equivalent of 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- Join a famous brand that our customers love, with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job. You’ll be the friendly face of the UK’s largest motoring organisation. To our customers, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles OR 1 hour's travel from the depot postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this.
- Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology - training will be provided.
- To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.
Additional information
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You’ll also have access to a range of benefits such as:
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including drug and alcohol checks, work references, credit and criminal record checks.
Ready for anything? Apply Today.
Recovery Driver in Basingstoke employer: The AA Group
Contact Detail:
The AA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver in Basingstoke
✨Tip Number 1
Get to know the company! Research The AA and understand their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Recovery Driver, you'll need to be calm and reassuring with customers. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've successfully tackled challenges. This will demonstrate your ability to thrive in various situations, just like the job requires.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you're serious about joining The AA. Don’t forget to follow up after your application to express your enthusiasm!
We think you need these skills to ace Recovery Driver in Basingstoke
Some tips for your application 🫡
Show Your Personality: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your experiences and what makes you tick. Remember, we’re looking for someone who can connect with our customers!
Tailor Your Application: Make sure to tailor your application to the Recovery Driver role. Highlight your driving experience, problem-solving skills, and any customer service experience you have. This will show us that you understand what it takes to be part of our team at The AA.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure to organise your thoughts before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at The AA Group
✨Know Your Stuff
Make sure you understand the role of a Recovery Driver inside and out. Familiarise yourself with the technical skills required, like loading vehicles and using recovery equipment. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Show Off Your People Skills
As a Recovery Driver, you'll be the friendly face of the AA. Prepare examples of how you've communicated effectively with customers in the past, especially in stressful situations. Highlight your ability to reassure and calm people down when they're in a tough spot.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle various roadside situations. Think about potential problems you might encounter and how you'd solve them. This shows that you're a proactive fixer who can think on their feet, which is crucial for this role.
✨Demonstrate Flexibility
The job involves working shifts, including evenings and weekends. Be prepared to discuss your availability and willingness to adapt to different schedules. Showing that you're flexible and ready for anything will make you stand out as a candidate.
