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For Companies At a Glance
- Tasks: Lead daily operations and manage staff while ensuring top-notch customer service.
- Company: Join The A1 Group, a trusted leader in waste management across the UK.
- Benefits: Enjoy a competitive salary, full-time hours, and a dynamic work environment.
- Why this job: Be part of a growing industry with a focus on teamwork and safety.
- Qualifications: Experience in operations management and team leadership is essential.
- Other info: This role is based in Coventry, perfect for those ready to advance their career.
The predicted salary is between 30000 - 40000 £ per year.
Job Description
Company Description
The A1 Group is dedicated to simplifying waste management for customers across the country. Whether handling scrap metal, portable toilets, or wet waste, we are trusted nationwide for our expert services and exceptional customer care. Our company includes A1 Wokingham Wet Waste Ltd, A1 Loo Hire Ltd, and A1 Wokingham Car Spares & Scrap Metal. With extensive expertise, advanced technology, and substantial capacity, we provide affordable and reliable services to meet diverse waste management needs.
Role Description
The Depot Manager/Supervisor role at The A1 Group, A1 Loo Hire Division is a full-time, on-site position located in our Coventry office.
As we are one of the countries leading providers of temporary toilets and welfare facilities, for both construction and outdoor event markets, we are seeking a knowledgeable Depot Manager/Supervisor, or even a Senior Hire Controller within the industry, looking to take their next step within their career.
In this role, you will oversee daily operations, manage a large number of staff and customer accounts, ensuring exceptional customer service. This role requires you to be hands on, combining the day to day running of the office, office staff, drivers and yard staff, to dealing with customer queries, bookings and being fully knowledgeable and active on our systems, a real team player.
Responsibilities will also include implementing and maintaining health and safety protocols to ensure a safe working environment. The Depot Manager/Supervisor will ensure efficient and effective depot management while upholding company standards and policies.
Qualifications
- Proficiency in Operations Management
- Experience in Team Management and Customer Service
- Knowledge of Health & Safety protocols
- Strong leadership and organisational skills
- Excellent communication and interpersonal abilities
- Ability to work independently and collaboratively
- Previous experience in the waste management industry is required
- Computer literate, including the use of Microsoft Programmes, Outlook, Google Sheets, and CRM Systems.
This role is Full Time, Monday to Friday
Working Hours – 7.30am – 17:00pm
Salary – £35,000 – £40,000 Per Year, depending on experience.
Depot Manager/Supervisor employer: The A1 Group
Contact Detail:
The A1 Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Manager/Supervisor
✨Tip Number 1
Familiarise yourself with the waste management industry, especially in areas like temporary toilets and welfare facilities. Understanding the specific challenges and customer needs in this sector will help you stand out during discussions.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss your approach to motivating staff and ensuring exceptional customer service.
✨Tip Number 3
Brush up on health and safety protocols relevant to the waste management industry. Being knowledgeable about these regulations will demonstrate your commitment to maintaining a safe working environment.
✨Tip Number 4
Showcase your computer skills, particularly with Microsoft programmes and CRM systems. Being proficient in these tools is essential for managing operations effectively, so be prepared to discuss your experience with them.
We think you need these skills to ace Depot Manager/Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, team management, and customer service. Use specific examples from your previous roles that demonstrate your leadership skills and knowledge of health and safety protocols.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Depot Manager/Supervisor role at The A1 Group. Mention your familiarity with the waste management industry and how your skills align with their needs, particularly in managing staff and ensuring exceptional customer service.
Showcase Relevant Skills: Emphasise your computer literacy, especially with Microsoft programmes, Google Sheets, and CRM systems. Highlight any specific software you have used in previous roles that would be beneficial for this position.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a managerial role.
How to prepare for a job interview at The A1 Group
✨Know Your Waste Management Basics
Make sure you brush up on your knowledge of waste management processes and regulations. The A1 Group is dedicated to simplifying waste management, so being able to discuss industry standards and practices will show your expertise and commitment.
✨Demonstrate Leadership Skills
As a Depot Manager/Supervisor, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams or resolved conflicts. This will highlight your capability to lead and motivate staff effectively.
✨Showcase Customer Service Experience
Exceptional customer care is a key focus for The A1 Group. Be ready to share specific instances where you've gone above and beyond for customers, as well as how you handle difficult situations. This will demonstrate your commitment to customer satisfaction.
✨Familiarise Yourself with Health & Safety Protocols
Understanding health and safety protocols is crucial in this role. Be prepared to discuss your knowledge and experience in implementing safety measures in previous positions. This will reassure the interviewers that you prioritise a safe working environment.
