At a Glance
- Tasks: Lead a vibrant team to deliver outstanding hospitality and create amazing guest experiences.
- Company: Incipio, a company that curates beautiful spaces for great times.
- Benefits: Fair pay, free therapy, referral bonuses, and exciting incentive trips.
- Other info: Join a diverse team where individuality is celebrated and career growth is supported.
- Why this job: Be a natural leader and make a real impact in a fun, inclusive environment.
- Qualifications: Experience in hospitality and a genuine passion for excellent service.
The predicted salary is between 25000 - 30000 £ per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times. Our Team Leaders are experts at making their teams feel amazing, with solid experience in delivering outstanding hospitality standards that surprise and delight guests. They encourage their team to love and have pride in their work, setting standards and leading by example. The second step on our career pathway, natural leaders and the best at what they do. We empower our Team Leaders to be approachable, open, honest and respected, and give them the tools to develop process, operations and people.
WHAT YOU’LL BE GETTING UP TO
- Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team
- Ensuring the venue runs efficiently by setting an example and proactively leading your team
- Motivating your team by providing excellent support, training and encouragement
- Working with your management team to drive sales in your venue with the support of your team
WHAT WE’RE LOOKING FOR
- Outstanding hospitality and service skills
- Friendliness and approachability
- A genuine desire to deliver a great experience to our guests
- A decent amount of experience and knowledge in Hospitality
BENEFITS & BITS
- Transparent and fair TRONC Payments
- Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio
- Referral Bonus – refer a friend and once they have passed their probation receive a bonus
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
- Company awards and events
- Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
- Enhanced Maternity, Paternity and Adoption leave
- Incipio FC + Seasonal Socials
- 50% discount for food and drink in all of our venues
Incipio & Inclusivity
We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Team Leader employer: The 411
Incipio is an exceptional employer that fosters a vibrant and inclusive work culture, empowering Team Leaders to inspire their teams while delivering outstanding hospitality. With benefits like transparent TRONC payments, free therapy sessions, and exciting incentive trips, we prioritise employee well-being and growth. Our commitment to diversity ensures that every individual feels valued, making Incipio a fantastic place for those seeking meaningful and rewarding careers in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Incipio's vibe on social media or their website. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hospitality skills! Think of examples from your past experiences where you’ve gone above and beyond for guests. Being able to share these stories will highlight your outstanding service skills and make you stand out.
✨Tip Number 3
Show your leadership style! Be ready to discuss how you motivate and support your team. Share specific instances where you’ve led by example, as this aligns perfectly with what Incipio is looking for in a Team Leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Incipio family and ready to contribute to their vibrant atmosphere.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! Share specific examples of how you've gone above and beyond to create amazing experiences for guests. We want to see that genuine desire to make people happy!
Be Yourself:We’re all about individuality here at Incipio, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share what makes you unique. Remember, we value authenticity and want to know the real you!
Highlight Your Leadership Skills:As a Team Leader, showcasing your leadership experience is key. Talk about times when you've motivated your team or set an example for others. We’re looking for natural leaders who can inspire and uplift their colleagues!
Apply Through Our Website:Make sure to submit your application through our website for the best chance of success! It’s super easy, and we’ll be able to review your application quickly. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at The 411
✨Show Your Hospitality Passion
Make sure to express your genuine love for hospitality during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests. This will demonstrate that you not only understand the importance of outstanding service but also live it.
✨Lead by Example
As a Team Leader, it's crucial to showcase your leadership skills. Talk about times when you've motivated your team or set high standards in your previous roles. Highlighting your ability to inspire others will resonate well with the interviewers.
✨Be Approachable and Open
During the interview, adopt a friendly and approachable demeanour. This aligns with what Incipio values in their Team Leaders. Engage with your interviewers, ask questions, and show that you’re open to feedback and collaboration.
✨Know the Venue and Its Vibe
Do your homework on the venue where you're interviewing. Understand its atmosphere, clientele, and unique offerings. This knowledge will not only impress the interviewers but also allow you to discuss how you can enhance the guest experience based on your insights.
