At a Glance
- Tasks: Lead a vibrant team to deliver outstanding hospitality and create unforgettable guest experiences.
- Company: Join Incipio, where we curate beautiful spaces for great times and celebrate individuality.
- Benefits: Enjoy fair TRONC payments, free therapy, referral bonuses, and exciting incentive trips.
- Other info: Diverse teams make the best teams; we welcome all backgrounds and perspectives.
- Why this job: Be a natural leader, inspire your team, and grow your career in a supportive environment.
- Qualifications: Experience in hospitality, outstanding service skills, and a friendly, approachable attitude.
The predicted salary is between 25000 - 30000 £ per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times. Our Team Leaders are experts at making their teams feel amazing, with solid experience in delivering outstanding hospitality standards that surprises and delights guests. They encourage their team to love and have pride in their work, setting standards and leading by example. The second step on our career pathway, natural leaders and the best at what they do. We empower our Team Leaders to be approachable, open, honest and respected, and give them the tools to develop process, operations and people.
WHAT YOU’LL BE GETTING UP TO
- Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team
- Ensuring the venue runs efficiently by setting an example and proactively leading your team
- Motivating your team by providing excellent support, training and encouragement
- Working with your management team to drive sales in your venue with the support of your team
WHAT WE’RE LOOKING FOR
- Outstanding hospitality and service skills
- Friendliness and approachability
- A genuine desire to deliver a great experience to our guests
- A decent amount of experience and knowledge in Hospitality
BENEFITS
- Transparent and fair TRONC Payments
- Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio
- Referral Bonus – refer a friend and once they have passed their probation receive a bonus
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
- Company awards and events
- Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
- Enhanced Maternity, Paternity and Adoption leave
- 50% discount for food and drink in all of our venues
At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Team Leader employer: The 411
Incipio is an exceptional employer that fosters a vibrant and inclusive work culture, where Team Leaders are empowered to inspire their teams and deliver outstanding hospitality. With benefits like transparent TRONC payments, free therapy sessions, and exciting incentive trips, we prioritise employee well-being and growth. Our commitment to diversity ensures that every individual feels valued, making Incipio a rewarding place to build a meaningful career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Incipio's vibe on social media or their website. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice your hospitality skills! Think of examples from your past experiences where you went above and beyond for guests. Being able to share these stories will demonstrate your outstanding service skills and genuine desire to create great experiences.
✨Tip Number 3
Show off your leadership style! Be ready to discuss how you motivate and support your team. Share specific strategies you've used to encourage your colleagues and how you lead by example—this is key for a Team Leader role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple way to stand out and show that you’re keen on joining the Incipio family.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! Share specific examples of how you've gone above and beyond to create amazing experiences for guests. We want to see that genuine desire to make people happy!
Be Yourself:We’re all about celebrating individuality, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share what makes you unique. Remember, we value approachability and honesty!
Highlight Your Leadership Skills:As a Team Leader, showcasing your leadership experience is key. Talk about times when you've motivated your team or set an example in a busy environment. We want to know how you inspire others to deliver outstanding service!
Apply Through Our Website:Make sure to submit your application through our website for the best chance of being noticed. It’s super easy, and we can’t wait to see what you bring to the table. Let’s get started on this exciting journey together!
How to prepare for a job interview at The 411
✨Know the Company Culture
Before your interview, take some time to understand Incipio's vibe and values. Familiarise yourself with their approach to hospitality and how they empower their Team Leaders. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a potential Team Leader, it’s crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you motivated your team or improved service standards. Highlight how you set an example and encouraged others to take pride in their work.
✨Emphasise Guest Experience
Incipio is all about delivering outstanding hospitality. Be ready to discuss how you’ve gone above and beyond to ensure guests have a fantastic experience. Share specific stories that illustrate your commitment to guest satisfaction and how you’ve handled challenges in the past.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and helps you gauge if the role is right for you. Consider asking about the team dynamics, training opportunities, or how success is measured in the role. It’s a great way to engage with the interviewers and leave a lasting impression.
