At a Glance
- Tasks: Lead a vibrant team to deliver outstanding hospitality and create unforgettable guest experiences.
- Company: Join Incipio, where we curate beautiful spaces for great times and celebrate individuality.
- Benefits: Enjoy fair pay, free therapy, referral bonuses, and exciting incentive trips.
- Other info: Diverse teams make the best teams; we welcome all backgrounds and perspectives.
- Why this job: Be a natural leader, inspire your team, and grow your career in a supportive environment.
- Qualifications: Experience in hospitality, outstanding service skills, and a friendly, approachable attitude.
The predicted salary is between 30000 - 40000 £ per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times. Our Team Leaders are experts at making their teams feel amazing, with solid experience in delivering outstanding hospitality standards that surprise and delight guests. They encourage their team to love and have pride in their work, setting standards and leading by example. The second step on our career pathway, natural leaders and the best at what they do. We empower our Team Leaders to be approachable, open, honest and respected, and give them the tools to develop process, operations and people.
WHAT YOU’LL BE GETTING UP TO
- Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team
- Ensuring the venue runs efficiently by setting an example and proactively leading your team
- Motivating your team by providing excellent support, training and encouragement
- Working with your management team to drive sales in your venue with the support of your team
WHAT WE’RE LOOKING FOR
- Outstanding hospitality and service skills
- Friendliness and approachability
- A genuine desire to deliver a great experience to our guests
- A decent amount of experience and knowledge in Hospitality
BENEFITS & BITS
- Transparent and fair TRONC Payments
- Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio
- Referral Bonus – refer a friend and once they have passed their probation receive a bonus
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
- Company awards and events
- Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
- Enhanced Maternity, Paternity and Adoption leave
- Incipio FC + Seasonal Socials
- 50% discount for food and drink in all of our venues
Incipio & Inclusivity
We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Team Leader employer: The 411 FOH
Incipio is an exceptional employer that fosters a vibrant and inclusive work culture, empowering Team Leaders to excel in delivering outstanding hospitality. With a strong focus on employee growth, we offer transparent TRONC payments, career development opportunities, and unique incentives like trips to Portugal and France, ensuring our team members feel valued and motivated. Join us in creating memorable experiences for our guests while enjoying a supportive environment that celebrates individuality.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Incipio's vibe on social media or their website. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice your hospitality skills! Think about how you can demonstrate your outstanding service abilities during the interview. Share specific examples of how you've made guests feel amazing in the past – it’s all about showing your passion for delivering great experiences.
✨Tip Number 3
Be a team player! During your interview, highlight your experience in motivating and supporting your team. Talk about how you’ve led by example and created a positive environment, as this aligns perfectly with what Incipio is looking for in a Team Leader.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about the team dynamics and how you can contribute to driving sales. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! Share specific examples of how you've gone above and beyond to create memorable experiences for guests. We want to see that genuine desire to make people feel amazing.
Be Yourself:We’re all about individuality here at Incipio, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share what makes you unique. Remember, we value authenticity and want to know the real you!
Highlight Your Leadership Skills:As a Team Leader, showcasing your leadership experience is key. Talk about times when you've motivated your team or set an example in a busy environment. We’re looking for natural leaders who can inspire others, so make sure to emphasise those skills!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s super easy and ensures that we receive your details promptly. Plus, you’ll get to explore more about us and what we stand for!
How to prepare for a job interview at The 411 FOH
✨Show Your Hospitality Passion
Make sure to express your genuine love for hospitality during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests. This will demonstrate that you not only understand the importance of outstanding service but also live it.
✨Lead by Example
As a Team Leader, you'll need to inspire your team. Prepare to discuss how you've successfully motivated others in previous roles. Think about times when you set high standards and how you encouraged your team to meet them. This will show that you can lead effectively and foster a positive atmosphere.
✨Be Approachable and Open
During the interview, showcase your friendly and approachable nature. Practice active listening and engage with the interviewer. This will reflect the qualities Incipio values in their Team Leaders, making it clear that you can create a welcoming environment for both guests and staff.
✨Discuss Your Experience with Team Development
Prepare to talk about how you've supported and trained your team in the past. Highlight any specific training programmes or initiatives you've implemented that led to improved performance. This will illustrate your commitment to developing people and processes, aligning perfectly with what Incipio is looking for.
