At a Glance
- Tasks: Lead a vibrant team to deliver outstanding hospitality and create memorable guest experiences.
- Company: Join Incipio, where we curate beautiful spaces for great times and celebrate individuality.
- Benefits: Enjoy transparent TRONC payments, referral bonuses, and 50% off food and drink.
- Other info: Access free therapy, career support, and exciting incentive trips!
- Why this job: Be a key player in a fun environment with opportunities for personal and professional growth.
- Qualifications: Energetic leaders with a passion for problem-solving and exceptional guest service.
The predicted salary is between 25000 - 30000 £ per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times. As the third step on our career pathway, our Supervisors excel at leading their teams with strong problem‑solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team.
BENEFITS + BEST BITS
- Transparent and fair TRONC Payments
- 60% of our management teams are people we have progressed internally
- Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio
- Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
- Company awards to celebrate team and regular events
- Incipio FC + Seasonal Socials
- Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
- Enhanced Maternity, Paternity and Adoption leave
- 50% discount for food and drink in all of our venues
WHAT YOU’LL BE GETTING UP TO
- Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team
- Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts
- Motivating your team by providing excellent support, training and encouragement
- Working with your management team to drive sales in your venue with the support of your team
- Proactive planning, preparation and briefing of the team
- Bringing ideas, processes and organisation to life
- Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses
- Having fun, laughing a lot and giving good vibes
WHAT WE’RE LOOKING FOR
- Vibrant + energetic individuals
- A leader, someone who enjoys setting examples and answering questions
- An insightful and impactful human, who loves to see their team achieve
- A discipline for exceptional standards
- Problem solvers
- A natural with guests, someone who enjoys interaction
- Friendliness, playfulness and approachability
- A genuine desire to deliver a great experience to our guests
Incipio & Inclusivity
We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Supervisor employer: The 411 FOH
Incipio is an exceptional employer that fosters a vibrant and inclusive work culture, where Supervisors are empowered to lead and inspire their teams. With a strong focus on employee growth, we offer transparent TRONC payments, internal progression opportunities, and unique perks like incentive trips and free therapy through Self Space. Join us in creating memorable experiences for our guests while enjoying a supportive environment that celebrates individuality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Incipio's vibe on social media or their website. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice your problem-solving skills! Think of examples from your past experiences where you've tackled challenges head-on. Being able to share these stories will demonstrate your ability to lead and inspire your future team.
✨Tip Number 3
Show off your leadership style! During interviews, be ready to discuss how you motivate and support your team. Share specific instances where you've helped others achieve their goals, as this aligns perfectly with what Incipio is looking for.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and shows that you’re enthusiastic about joining the Incipio family.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your vibrant personality shine through! We want to see the real you, so don’t be afraid to inject some fun and energy into your words. Remember, we’re all about great vibes!
Highlight Your Leadership Skills:As a Supervisor, you'll be leading a team, so make sure to showcase any relevant experience you have in motivating and supporting others. Share specific examples of how you've inspired your colleagues or solved problems in the past.
Tailor Your Application:Take a moment to read through the job description and align your application with what we're looking for. Use similar language and highlight experiences that match our values and expectations. It shows us you really get what we're about!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at The 411 FOH
✨Know the Company Vibe
Before your interview, dive into Incipio's culture and values. Familiarise yourself with their approach to hospitality and how they curate vibrant spaces. This will help you align your answers with what they’re looking for in a Supervisor.
✨Showcase Your Leadership Style
Be ready to discuss your leadership experiences. Think of specific examples where you've motivated a team or solved problems on the spot. Highlight how you can inspire others and bridge the gap between management and staff.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle certain situations, like a difficult guest or a team conflict. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your problem-solving skills.
✨Bring Your Ideas to the Table
Incipio values creativity and innovation, so don’t hesitate to share your ideas on improving team dynamics or guest experiences. This shows you're proactive and ready to contribute to the company’s success right from the start.
