At a Glance
- Tasks: Monitor and maintain network health, resolve incidents, and improve service levels.
- Company: Join a dynamic tech company in East Singapore with a focus on innovation.
- Benefits: Competitive salary, flexible shifts, and opportunities for professional growth.
- Other info: Fresh graduates are welcome; enjoy a supportive environment with career advancement.
- Why this job: Be part of a team that ensures seamless network operations and enhances client satisfaction.
- Qualifications: Nitec or Diploma in IT, with a passion for technology and customer service.
The predicted salary is between 24000 - 36000 £ per year.
Work Location: East, Singapore
Job Type: 2 years contract, subject to renewal
About the Role: To provide essential support in monitoring and maintaining the health of the network infrastructure.
Primary Responsibilities:
- Monitor systems performance
- Monitor performance and capacity of computer systems to ensure stable operations
- Gather data for network health check reports for software and hardware teams
- Identify issues, alerts, or malfunctions in software and/or hardware components
- Prepare and document system health check documents for software and hardware teams
- Resolve network-related incidents
- Identify and respond to network-related incidents
- Adhere to organizational policies, procedures and protocols when resolving network-related incidents
- Administer service requests
- Escalate unresolved network-related incidents
- Oversee service level agreements and service improvements
- Assist in developing service-level objectives and targets
- Maintain log of service level performance metrics
- Suggest improvements for procedures and controls to enhance performance and client satisfaction
- Identify recurring incidents and potential issues for senior management
Job Requirements:
- Nitec or Diploma in Computer Science, Information Technology, or related field.
- Preferably with 1 year of relevant working experience in at least one of the following: Network Infrastructure, and MS Windows Server, UNIX or Linux
- Working knowledge on three or more of the following technologies: VMWARE, VDI, SAN, NAS, JP1, Backup and Recovery, Cisco routers and switches, UNIX shell scripting, SharePoint and/or Lotus Notes workflow.
- A self-initiated, highly flexible and proactive team player who can work with minimal supervision.
- Strong sense of responsibility to the customers.
- Good customer service and communication skills.
- Able to perform shift duties (12 hours rotating shifts)
- Fresh IT graduates are welcome to apply.
How to Apply: Ready to join Thatz? Apply through our NextGig job portal: https://nextgig.asia or send your resume to jointhatz@thatz.com. Shortlisted candidates will be contacted.
Equal Opportunity Employer: We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.
Data Protection: Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.
NOC Engineer in Penarth employer: THATZ INTERNATIONAL PTE LTD
At Thatz, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of East Singapore. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that encourages fresh talent, making it an ideal place for NOC Engineers to thrive and develop their careers. With a focus on diversity and fair employment practices, we ensure that every team member feels valued and empowered to contribute meaningfully.
Contact Details:
THATZ INTERNATIONAL PTE LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land NOC Engineer in Penarth
✨Tip Number 1
Network with industry professionals! Attend local tech meetups or online webinars to connect with others in the field. You never know who might have a lead on a NOC Engineer position.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source projects that showcase your knowledge of network infrastructure and technologies like VMWARE or Cisco. This can really make you stand out!
✨Tip Number 3
Prepare for interviews by brushing up on common NOC Engineer scenarios. Practice explaining how you would handle network incidents or improve service levels. Confidence is key!
✨Tip Number 4
Don't forget to apply through our NextGig job portal! It's super easy and ensures your application gets seen. Plus, we love seeing fresh talent like you!
We think you need these skills to ace NOC Engineer in Penarth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the NOC Engineer role. Highlight relevant experience and skills that match the job description, especially in network infrastructure and any technologies mentioned.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Keep it concise but engaging.
Showcase Your Technical Skills:Since this role requires specific technical knowledge, be sure to list your familiarity with technologies like VMWARE, Cisco routers, and UNIX. Mention any projects or experiences where you've used these skills.
Apply Through Our Website:We encourage you to apply through our NextGig job portal for a smoother application process. It’s the best way to ensure your application gets seen by the right people!
How to prepare for a job interview at THATZ INTERNATIONAL PTE LTD
✨Know Your Tech
Make sure you brush up on the technologies mentioned in the job description, like VMWARE, Cisco routers, and UNIX. Being able to discuss your experience with these tools will show that you're not just a good fit, but also genuinely interested in the role.
✨Showcase Problem-Solving Skills
Prepare examples of how you've identified and resolved network-related incidents in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, as this will help you articulate your thought process clearly.
✨Understand Service Level Agreements
Familiarise yourself with what service level agreements (SLAs) are and why they matter. Be ready to discuss how you would maintain and improve service levels, as this is a key responsibility for the NOC Engineer role.
✨Communicate Effectively
Since good customer service and communication skills are essential, practice explaining technical concepts in simple terms. This will demonstrate your ability to communicate effectively with both technical and non-technical stakeholders.
