At a Glance
- Tasks: Monitor and maintain network health while resolving incidents in a dynamic tech environment.
- Company: Join Thatz International, a forward-thinking tech company in Singapore.
- Benefits: Gain valuable experience with competitive pay and opportunities for growth.
- Other info: Flexible shifts and a supportive team culture await you!
- Why this job: Be part of a team that drives innovation and makes a real impact in technology.
- Qualifications: Nitec or Diploma in IT; fresh graduates are encouraged to apply.
The predicted salary is between 30000 - 40000 £ per year.
Join Our Team at Thatz International Pte Ltd. Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation digital solutions and services in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!
Our CORE VALUES:
- Integrity
- System Consistency
- Forward Looking
- Humanity
- Environment Friendly
Work Location: East, Singapore
Job Type: 2 years contract, subject to renewal
About the Role: To provide essential support in monitoring and maintaining the health of the network infrastructure.
Primary Responsibilities:
- A) Monitor systems performance
- Monitor performance and capacity of computer systems to ensure stable operations
- Gather data for network health check reports for software and hardware teams
- Identify issues, alerts, or malfunctions in software and/or hardware components
- Prepare and document system health check documents for software and hardware teams
- B) Resolve network-related incidents
- Identify and respond to network-related incidents
- Adhere to organizational policies, procedures and protocols when resolving network-related incidents
- Administer service requests
- Escalate unresolved network-related incidents
- C) Oversee service level agreements and service improvements
- Assist in developing service-level objectives and targets
- Maintain log of service level performance metrics
- Suggest improvements for procedures and controls to enhance performance and client satisfaction
- Identify recurring incidents and potential issues for senior management
Job Requirements:
- Nitec or Diploma in Computer Science, Information Technology, or related field.
- Preferably with 1 year of relevant working experience in at least one of the following: Network Infrastructure, and MS Windows Server, UNIX or Linux
- Working knowledge on three or more of the following technologies: VMWARE, VDI, SAN, NAS, JP1, Backup and Recovery, Cisco routers and switches, UNIX shell scripting, SharePoint and/or Lotus Notes workflow.
- A self-initiated, highly flexible and proactive team player who can work with minimal supervision.
- Strong sense of responsibility to the customers.
- Good customer service and communication skills.
- Able to perform shift duties (12 hours rotating shifts)
- Fresh IT graduates are welcome to apply.
How to Apply: Ready to join Thatz? Apply through our NextGig job portal: https://nextgig.asia or send your resume to jointhatz@thatz.com. Shortlisted candidates will be contacted.
Equal Opportunity Employer: We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.
Data Protection: Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.
NOC Engineer: 24/7 Network Monitoring & Support in Penarth employer: THATZ INTERNATIONAL PTE LTD
At Thatz International Pte Ltd, we pride ourselves on fostering a dynamic work environment that champions innovation and collaboration. Located in the vibrant East of Singapore, we offer our NOC Engineers not only competitive benefits and a commitment to employee growth but also a culture rooted in integrity and forward-thinking values. Join us to be part of a team that values your contributions and supports your professional journey in the ever-evolving tech landscape.
Contact Details:
THATZ INTERNATIONAL PTE LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land NOC Engineer: 24/7 Network Monitoring & Support in Penarth
✨Tip Number 1
Network with industry professionals! Attend tech meetups or online webinars to connect with others in the field. You never know who might have a lead on your dream NOC Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in network monitoring and support. This can really set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to network infrastructure. Practice explaining your thought process clearly, as communication is key in this role.
✨Tip Number 4
Don’t forget to apply through our NextGig job portal! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly.
We think you need these skills to ace NOC Engineer: 24/7 Network Monitoring & Support in Penarth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the NOC Engineer role. Highlight any relevant experience with network infrastructure or technologies mentioned in the job description.
Craft a Compelling Cover Letter:Use your cover letter to showcase your passion for technology and how you align with our core values. This is your chance to tell us why you're the perfect fit for Thatz International!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role.
Apply Through Our Website:Don’t forget to apply through our NextGig job portal! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at THATZ INTERNATIONAL PTE LTD
✨Know Your Tech
Make sure you brush up on the technologies mentioned in the job description, like VMWARE, Cisco routers, and UNIX. Being able to discuss your experience with these tools will show that you're not just a good fit on paper but also in practice.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've resolved network-related incidents in the past. Think about specific challenges you faced and how you tackled them. This will highlight your proactive approach and ability to handle pressure.
✨Understand Their Values
Familiarise yourself with Thatz International's core values: Integrity, System Consistency, Forward Looking, Humanity, and Environment Friendly. Be ready to discuss how your personal values align with theirs, as cultural fit is often just as important as technical skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about their service level agreements or how they measure success in network performance. This shows your genuine interest and helps you assess if the company is the right fit for you.
