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For Companies At a Glance
- Tasks: Monitor and maintain network health, resolve incidents, and improve service performance.
- Company: Join Thatz International, a forward-thinking tech company in Singapore.
- Benefits: Competitive salary, flexible shifts, and opportunities for growth.
- Other info: Fresh graduates are welcome; enjoy a supportive and inclusive work environment.
- Why this job: Be part of a dynamic team shaping the future of digital solutions.
- Qualifications: Nitec or Diploma in IT, with a passion for technology and customer service.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Join Our Team at Thatz International Pte Ltd. Are you ready to embrace the new opportunities in the ever‑evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our next‑generation digital solutions and services in the new norm. If you’re passionate about leveraging technology to make a difference, we want to hear from you!
CORE VALUES
- Integrity
- System Consistency
- Forward Looking
- Humanity
- Environment Friendly
Work Location: East, Singapore
Job Type: 3‑year contract, subject to renewal
About the Role
To provide essential support in monitoring and maintaining the health of the network infrastructure.
Primary Responsibilities
- A) Monitor systems performance
- Monitor performance and capacity of computer systems to ensure stable operations
- Gather data for network health check reports for software and hardware teams
- Identify issues, alerts, or malfunctions in software and/or hardware components
- Prepare and document system health check documents for software and hardware teams
- B) Resolve network‑related incidents
- Identify and respond to network‑related incidents
- Adhere to organizational policies, procedures and protocols when resolving network‑related incidents
- Administer service requests
- Escalate unresolved network‑related incidents
- C) Oversee service level agreements and service improvements
- Assist in developing service‑level objectives and targets
- Maintain log of service level performance metrics
- Suggest improvements for procedures and controls to enhance performance and client satisfaction
- Identify recurring incidents and potential issues for senior management
Job Requirements
- Nitec or Diploma in Computer Science, Information Technology, or related field.
- Preferably with 1 year of relevant working experience in at least one of the following: Network Infrastructure, and MS Windows Server, UNIX or Linux
- Working knowledge on three or more of the following technologies: VMWARE, VDI, SAN, NAS, JP1, Backup and Recovery, Cisco routers and switches, UNIX shell scripting, SharePoint and/or Lotus Notes workflow.
- A self‑initiated, highly flexible and proactive team player who can work with minimal supervision.
- Strong sense of responsibility to the customers.
- Good customer service and communication skills.
- Able to perform shift duties (12 hours rotating shifts)
- Fresh IT graduates are welcome to apply.
How to Apply
Ready to join Thatz? Apply through our NextGig job portal: https://nextgig.asia or send your resume to jointhatz@thatz.com. Shortlisted candidates will be contacted.
Equal Opportunity Employer
We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.
Data Protection
Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.
NOC Engineer (Network Operations Centre) employer: THATZ INTERNATIONAL PTE LTD
Contact Detail:
THATZ INTERNATIONAL PTE LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Engineer (Network Operations Centre)
✨Tip Number 1
Network with industry professionals! Attend tech meetups or online webinars to connect with people in the field. You never know who might have a lead on a NOC Engineer position.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in network infrastructure. This can really set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by brushing up on common NOC Engineer scenarios. Practice explaining how you would handle specific network incidents or performance issues.
✨Tip Number 4
Don’t forget to apply through our NextGig job portal! It’s the best way to ensure your application gets seen by the right people at Thatz International.
We think you need these skills to ace NOC Engineer (Network Operations Centre)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the NOC Engineer role. Highlight relevant experience and skills that match the job description, especially in network infrastructure and technologies like VMWARE or Cisco.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for technology and how you can contribute to Thatz International. Keep it concise but impactful.
Showcase Your Soft Skills: Don’t forget to mention your customer service and communication skills. As a NOC Engineer, being a proactive team player is key, so let us know how you excel in these areas!
Apply Through Our Website: We encourage you to apply through our NextGig job portal. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at THATZ INTERNATIONAL PTE LTD
✨Know Your Tech
Make sure you brush up on the technologies mentioned in the job description, like VMWARE, Cisco routers, and UNIX. Being able to discuss these confidently will show that you're not just a good fit on paper but also in practice.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've resolved network-related incidents in the past. Think about specific challenges you faced and how you tackled them. This will highlight your proactive approach and ability to handle pressure.
✨Understand Service Level Agreements
Familiarise yourself with the concept of service level agreements (SLAs) and be ready to discuss how you would maintain and improve them. Showing that you understand the importance of SLAs can set you apart from other candidates.
✨Show Your Customer Service Skills
Since good customer service is key for this role, think of instances where you've gone above and beyond for a customer or team member. Be prepared to share these stories to demonstrate your commitment to client satisfaction.