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- Tasks: Monitor and maintain network infrastructure, ensuring smooth operations and resolving incidents.
- Company: Thatz International Pte Ltd is a forward-thinking tech company focused on digital solutions.
- Benefits: Enjoy a flexible work environment with opportunities for growth and development.
- Why this job: Join a dynamic team that values integrity, innovation, and environmental responsibility.
- Qualifications: Nitec or Diploma in IT; fresh graduates are welcome to apply.
- Other info: Position involves 12-hour rotating shifts; strong customer service skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
Join Our Team at Thatz International Pte Ltd
Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation digital solutions and services in the new norm. If you\’re passionate about leveraging technology to make a difference, we want to hear from you!
Our CORE VALUES:
· Integrity
· System
· Consistency
· Forward Looking
· Humanity, and
· Environmental Friendly
NOC Engineer
Job Title: NOC Engineer
Work Location: East, Singapore
Job Type: 2 years contract, subject to renewal
About the Role:
To provide essential support in monitoring and maintaining the health of the network infrastructure.
Primary Responsibilities:
A) Monitor systems performance
· Monitor performance and capacity of computer systems to ensure stable operations
· Gather data for network health check reports for software and hardware teams
· Identify issues, alerts, or malfunctions in software and/or hardware components
· Prepare and documents system health check documents for software and hardware teams
B) Resolve network-related incidents
· Identify and respond to network-related incidents
· Adhere to organizational policies, procedures and protocols when resolving network-related incidents
· Administer service requests
· Escalate unresolved network-related incidents
C) Oversee service level agreements and service improvements
· Assist in developing service-level objectives and targets
· Maintain log of service level performance metrics
· Suggest improvements for procedures and controls to enhance performance and client satisfaction
· Identify recurring incidents and potential issues for senior management
Job Requirements:
· Nitec or Diploma in Computer Science, Information Technology, or related field.
· Preferably with 1 year of relevant working experience in at least one of the following:
o Network Infrastructure, and
o MS Windows Server, UNIX or Linux
· Working knowledge on three or more of the following technologies:
o VMWARE, VDI, SAN, NAS, JP1, Backup and Recovery, Cisco routers and switches, UNIX shell scripting, SharePoint and/or Lotus Notes workflow.
· A self-initiated, highly flexible and proactive team player who can work with minimal supervision.
· Strong sense of responsibility to the customers.
· Good customer service and communication skills.
· Able to perform shift duties (12 hours rotating shifts)
· Fresh IT graduates are welcome to apply.
How to Apply:
Ready to join Thatz? Apply through our NextGig job portal: https://nextgig.asia or send your resume to jointhatz@thatz.com.
Shortlisted candidates will be contacted.
Equal Opportunity Employer:
We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.
Data Protection:
Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.
Stay Connected:
Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!
Instagram: https://www.instagram.com/thatz_international
Telegram: https://t.me/EmployMebyThatz
Facebook: https://www.facebook.com/profile.php?id=100091735044533
LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548
Stay Safe and Healthy!
Take care of yourself and those around you.
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NOC Engineer employer: THATZ INTERNATIONAL PTE LTD
Contact Detail:
THATZ INTERNATIONAL PTE LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as VMWARE, Cisco routers, and UNIX. Having hands-on experience or even just a solid understanding of these technologies can set you apart during interviews.
✨Tip Number 2
Demonstrate your problem-solving skills by preparing examples of how you've resolved network-related incidents in the past. Be ready to discuss your thought process and the steps you took to identify and fix issues.
✨Tip Number 3
Showcase your customer service skills by preparing to discuss how you've interacted with clients or users in previous roles. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
✨Tip Number 4
Since the role involves shift work, be prepared to discuss your flexibility and willingness to adapt to different working hours. This shows that you're committed and ready to meet the demands of the position.
We think you need these skills to ace NOC Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a NOC Engineer. Familiarise yourself with the key skills and technologies mentioned in the job description, such as network infrastructure and operating systems.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous work with network monitoring, incident resolution, and customer service, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of Thatz International's core values. Mention specific examples of how your skills can contribute to their mission and goals.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at THATZ INTERNATIONAL PTE LTD
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a NOC Engineer. Familiarise yourself with network monitoring, incident resolution, and service level agreements. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Relevant Experience
If you have experience with technologies like VMWARE, Cisco routers, or UNIX, be ready to discuss specific projects or tasks you've completed. Even if you're a fresh graduate, highlight any relevant coursework or internships that relate to the job.
✨Demonstrate Problem-Solving Skills
Prepare to discuss how you've approached troubleshooting in the past. Use examples that showcase your ability to identify issues and resolve them efficiently, as this is crucial for a NOC Engineer role.
✨Emphasise Soft Skills
Good communication and customer service skills are essential for this position. Be prepared to share examples of how you've effectively communicated with team members or clients, especially in high-pressure situations.
