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- Tasks: Monitor and maintain network health, resolve incidents, and improve service performance.
- Company: Join a dynamic tech company in East Singapore with a focus on innovation.
- Benefits: Competitive salary, flexible shifts, and opportunities for professional growth.
- Other info: Work in a supportive team environment with a commitment to diversity.
- Why this job: Kickstart your IT career and make a real impact in network management.
- Qualifications: Nitec or Diploma in IT; fresh graduates are encouraged to apply.
The predicted salary is between 30000 - 40000 £ per year.
Work Location: East, Singapore
Job Type: 2 years contract, subject to renewal
About the Role: To provide essential support in monitoring and maintaining the health of the network infrastructure.
Primary Responsibilities:
- Monitor systems performance
- Monitor performance and capacity of computer systems to ensure stable operations
- Gather data for network health check reports for software and hardware teams
- Identify issues, alerts, or malfunctions in software and/or hardware components
- Prepare and document system health check documents for software and hardware teams
- Resolve network-related incidents
- Identify and respond to network-related incidents
- Adhere to organizational policies, procedures and protocols when resolving network-related incidents
- Administer service requests
- Escalate unresolved network-related incidents
- Oversee service level agreements and service improvements
- Assist in developing service-level objectives and targets
- Maintain log of service level performance metrics
- Suggest improvements for procedures and controls to enhance performance and client satisfaction
- Identify recurring incidents and potential issues for senior management
Job Requirements:
- Nitec or Diploma in Computer Science, Information Technology, or related field.
- Preferably with 1 year of relevant working experience in at least one of the following: Network Infrastructure, and MS Windows Server, UNIX or Linux
- Working knowledge on three or more of the following technologies: VMWARE, VDI, SAN, NAS, JP1, Backup and Recovery, Cisco routers and switches, UNIX shell scripting, SharePoint and/or Lotus Notes workflow.
- A self-initiated, highly flexible and proactive team player who can work with minimal supervision.
- Strong sense of responsibility to the customers.
- Good customer service and communication skills.
- Able to perform shift duties (12 hours rotating shifts)
- Fresh IT graduates are welcome to apply.
How to Apply: Ready to join Thatz? Apply through our NextGig job portal: https://nextgig.asia or send your resume to jointhatz@thatz.com. Shortlisted candidates will be contacted.
Equal Opportunity Employer: We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.
Data Protection: Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.
NOC Engineer employer: THATZ INTERNATIONAL PTE LTD
Contact Detail:
THATZ INTERNATIONAL PTE LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Engineer
✨Tip Number 1
Network with industry professionals! Reach out to people in your field on LinkedIn or attend local tech meetups. Building connections can lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by practising common NOC Engineer questions. We recommend setting up mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your skills through personal projects or contributions to open-source software. This not only demonstrates your technical abilities but also your passion for the field, which can impress potential employers.
✨Tip Number 4
Apply directly through our NextGig job portal! It’s a straightforward way to get your application noticed. Plus, it shows you're proactive and serious about landing the role.
We think you need these skills to ace NOC Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the NOC Engineer role. We want to see how your background fits with our needs, so don’t be shy about showcasing your tech know-how!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Skills: When filling out your application, make sure to mention any specific technologies you’ve worked with, like VMWARE or Cisco routers. We’re keen to know what you bring to the table, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our NextGig job portal. It’s super easy and ensures your application gets to us directly. Plus, you’ll be one step closer to joining our awesome team!
How to prepare for a job interview at THATZ INTERNATIONAL PTE LTD
✨Know Your Tech
Make sure you brush up on the technologies mentioned in the job description, like VMWARE, Cisco routers, and UNIX. Being able to discuss your experience with these tools will show that you're not just a good fit on paper but also in practice.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've resolved network-related incidents in the past. Think about specific situations where you identified issues and how you escalated them. This will highlight your proactive approach and ability to handle pressure.
✨Show Your Customer Service Side
Since the role requires good customer service skills, be ready to share experiences where you’ve gone above and beyond for clients or colleagues. This will demonstrate your strong sense of responsibility and commitment to customer satisfaction.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, service level agreements, or potential challenges in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.