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- Tasks: Manage customer calls, assist with online sales, and work in the on-site shop.
- Company: Renowned cider producer with a dynamic team atmosphere.
- Benefits: Competitive salary, local discounts, and flexible shifts.
- Why this job: Join a thriving company and grow your career in customer service.
- Qualifications: Solid IT skills, analytical mindset, and strong organisational abilities.
- Other info: Great opportunity for career advancement in a fun environment.
The predicted salary is between 30000 - 42000 £ per year.
A renowned cider producer based in Winscombe is seeking a Customer Service Administrator to join their dynamic team. This full-time, permanent position involves managing customer calls, assisting in online sales, and working in the on-site shop.
Candidates should possess solid IT skills, an analytical mindset, and strong organization capabilities.
Perks include a competitive salary and discounts at local establishments. This role offers a great opportunity for career growth in a thriving company.
Customer Service Administrator — Flexible Shifts & Growth in Winscombe employer: Thatchers Cider Company Ltd
Contact Detail:
Thatchers Cider Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator — Flexible Shifts & Growth in Winscombe
✨Tip Number 1
Make sure to research the company before your interview. Knowing about their products and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Don’t forget to highlight your IT skills! Be ready to discuss any software or tools you've used in previous roles, as this is crucial for a Customer Service Administrator position.
✨Tip Number 4
Apply through our website for a smoother process. It shows you're proactive and makes it easier for us to keep track of your application. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Service Administrator — Flexible Shifts & Growth in Winscombe
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your IT skills and organisational abilities in your application. We want to see how you can bring your analytical mindset to the table, so don’t hold back!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific experiences that relate to customer service and online sales, as we love seeing how you fit into our dynamic team.
Be Yourself: We’re looking for genuine personalities! Let your unique voice shine through in your written application. It helps us get a feel for who you are beyond just your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website. It’s the best way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Thatchers Cider Company Ltd
✨Know the Company Inside Out
Before your interview, do some homework on the cider producer. Understand their products, values, and what makes them stand out in the market. This will not only impress the interviewers but also help you tailor your answers to align with their mission.
✨Show Off Your IT Skills
Since solid IT skills are a must for this role, be prepared to discuss your experience with relevant software or tools. If possible, bring examples of how you've used technology to improve customer service or streamline processes in previous jobs.
✨Demonstrate Your Organisational Skills
As a Customer Service Administrator, you'll need to juggle multiple tasks. Share specific examples from your past where your organisational skills made a difference. Whether it was managing a busy schedule or handling customer inquiries efficiently, make sure to highlight these experiences.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.