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For Companies At a Glance
- Tasks: Support IT queries, troubleshoot issues, and learn about infrastructure management.
- Company: Join Thatchers Cider, a top cider-making business with rich Somerset roots.
- Benefits: Enjoy discounts, student perks, and a supportive apprenticeship experience.
- Why this job: Kickstart your IT career with hands-on training and real-world impact.
- Qualifications: GCSE Maths and English at grade 4/C or above; strong interpersonal skills.
- Other info: Dynamic team environment with excellent growth opportunities.
The predicted salary is between 800 - 1400 £ per month.
We have an exciting opportunity to join our award-winning Thatchers Talent Programme, as an Information Communications Technician Apprentice! This apprenticeship is a rare opportunity to join our dedicated infrastructure team, where you can gain hands-on experience across all aspects of IT, learning the Thatchers way and partnering with BPP Training.
Why choose an Information Communications Technician Apprenticeship at Thatchers? This is an exciting opportunity for anyone who wants to start a career in IT, is proactive, enjoys learning new things and problem solving, and has the drive to help our teams by delivering high-quality IT support across the business. At Thatchers, we ensure that you receive all the training, support and development you need to succeed. Alongside your line manager and college assessor, our dedicated Talent Team will be there to guide you through your full Thatchers Company Induction, as well as support you throughout your apprenticeship journey, in the form of regular check-ins. In return, we ask for hard work, dedication and trust. We want you to own your apprenticeship and share the same enthusiasm and passion for our business as we do!
What are the perks?
- Tasty discounts at our cider shop (over 18s only) and pub, The Railway Inn
- Career opportunity in a stable, expanding company
- Student discount card
What will I be doing?
As an Information Communications Technician Apprentice, you will learn everything there is to know about the Infrastructure team and be the first point of contact for all IT support queries, troubleshooting and resolving where you can and escalating to other team members when necessary. The apprenticeship has been designed to give you the specific skills, knowledge and experience to have a solid foundation to progress at Thatchers. Specifically, you will be:
- Managing all IT support queries.
- Building and configuring PCs and Laptops.
- Daily checks to ensure the Windows and VM environments remain stable.
- Administration of our fixed and mobile phone systems.
- Maintenance of asset lists and departmental documentation.
You’ll gain a strong grounding in the business and develop expertise in IT, communication and supporting the wider business. This full-time role requires you to complete a L3 Information Communications Apprenticeship, provided by BPP Training. With our support, you will attend training sessions regularly and receive dedicated support through 121 sessions with your assessor, balanced alongside your practical skills and experience, at our offices in Sandford.
What are we looking for?
To be considered as an Information Communications Technician Apprentice, you will need:
- GCSE Maths and English at grade 4/C or above, or Level 2 Functional Skills equivalent
- To be comfortable working within a small, tight-knit and dynamic IT team
- To be a fast learner
- Have excellent interpersonal skills
- Show good initiative
- Have strong organisational skills
- To be resilient
- Ideally have a good knowledge of IT and systems
Personal Qualities:
- Confident and good with dealing with people at all levels
- Thirst for knowledge
- Smartly presented
- Someone who loves to get things done, with a proactive, problem-solving approach
- Strong work ethic and can-do attitude
IT Communications Apprentice employer: Thatchers Cider Company Ltd
Contact Detail:
Thatchers Cider Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Communications Apprentice
✨Tip Number 1
Network like a pro! Reach out to current or former apprentices at Thatchers on LinkedIn. Ask them about their experiences and any tips they might have for you. This can give you insider knowledge and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Thatchers and its culture. Understand their values and how they align with your own. This will help you show genuine interest and enthusiasm during your chat with them.
✨Tip Number 3
Practice common interview questions, especially those related to IT support and problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace IT Communications Apprentice
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Highlight any relevant experience or projects that showcase your IT knowledge and problem-solving abilities. We want to see how you fit into our Thatchers family!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the apprenticeship and why you’re excited about joining Thatchers. Share your passion for IT and how you can contribute to our team. Remember, we love a proactive attitude!
Show Off Your Communication Skills: As an Information Communications Technician Apprentice, communication is key. Make sure your application is clear, concise, and free of errors. We appreciate good organisation and attention to detail, so let that shine through in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Thatchers Cider Company Ltd
✨Know Your Stuff
Make sure you brush up on the basics of IT and communications. Familiarise yourself with common troubleshooting techniques and the types of systems Thatchers uses. This will show your enthusiasm and readiness to dive into the role.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in the past, whether in school projects or personal experiences. Highlight your proactive approach to problem-solving, as this is key for the apprenticeship.
✨Be Personable
Since you'll be the first point of contact for IT support, practice your interpersonal skills. Be ready to demonstrate how you can communicate effectively with different people, showing that you're confident and approachable.
✨Ask Questions
At the end of the interview, don’t hesitate to ask insightful questions about the apprenticeship and the team. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
