At a Glance
- Tasks: Lead a dynamic team to ensure smooth airport operations and deliver excellent service.
- Company: Join Gamston Aviation Limited, a leader in aviation services with a supportive culture.
- Benefits: Enjoy a competitive salary, generous holiday, and health benefits.
- Other info: Flexible shift patterns and a commitment to diversity and inclusion.
- Why this job: Make a real impact in aviation while developing your leadership skills.
- Qualifications: Experience in emergency response or aviation, plus strong leadership and communication skills.
The predicted salary is between 36000 - 44000 £ per year.
We’re looking for an Airport Ground Services Operator Team Leader to join the team at Gamston Aviation Limited. This is a hands-on, operational leadership role where you’ll help ensure the smooth, safe and efficient running of the airport on a day-to-day basis.
You’ll supervise and support the AGSO team, help deliver excellent service to pilots, passengers, airfield users and tenants, and play an important role in maintaining safe airside operations. Working closely with the Airport Manager and wider airport team, you’ll help ensure activities are carried out in line with local procedures, CAA requirements and the airport’s safety standards.
As the Airport Ground Services Operator Team Leader, you'll:
- Take responsibility for the provision of an Emergency Response as SAFO (Senior Airport Firefighting Officer), including leading training of new recruits on hot fires, pump and appliance operation and rescue operations.
- Lead and support the AGSO team in the delivery of safe and efficient airport operations.
- Lead daily airfield activities, ensuring compliance with operational and safety standards.
- Lead and participate with aircraft ground handling, tugging aircraft, runway inspections, fueling aircraft and airfield maintenance activities.
- Manage team rosters, training and development including an annual goal and review process.
- Foster a positive, safety-focused culture and deliver excellent customer service to airport users and visitors.
Skills & experience that will set you up for success in this role:
- Experience in an emergency response team (Airport, Ambulance, Fire Service or Police service).
- Experience in Aviation, airfield, ground operations or other safety-critical environment.
- Previous team leadership or supervisory experience.
- Experience with rota and resource management.
- Strong communication, organisation and interpersonal skills.
- Ability to remain calm and make decisions under pressure.
- A proactive, flexible and customer-focused approach.
- Strong IT skills, including Microsoft Office.
- Full UK driving license.
This role is based on-site, at Retford Gamston Airport, Nottinghamshire DN22 0QL.
Perks & Benefits:
- Salary - Circa £33,700 dependent on skills & experience.
- 10% non-contributory pension.
- 22 days holiday (increasing by 1 day each year up to 27 days) + public holidays.
- Group Life Assurance (equal to 4 x basic salary).
- Group Income Protection (after 6 months’ service).
- Salary Sacrifice schemes (cycle to work, home & tech scheme).
- Enhanced and competitive parental leave for all parents, regardless of gender or family structure.
- Moneyhealth’s Financial Coaching & Wellbeing Platform.
- Health Cash Plan (cash back on eligible medical treatments).
- Benenden Health Care (opt-in benefit).
- Reward & Recognition Programme.
When we work:
You’ll join a 2-week shift pattern, based on 4 shifts on and 4 shifts off, covering the Airport opening hours:
- 07:30 to 18:00 Monday to Friday.
- 08:30 to 18:00 Saturday/Sunday and Bank Holidays (including overtime pay).
Our Values:
As an organisation that believes a strong set of Values are key to our organisational success and a sense of belonging for all colleagues, we ask that you understand, represent and apply our Values of Fearless, Inquisitive, Resourceful, Supportive and Trusted and demonstrate these Values throughout the recruitment process.
Our Commitment to Diversity, Inclusion & Belonging:
We are dedicated to fostering an inclusive workplace which values diversity and embraces each individual's authentic self. We are proud to champion a culture where colleagues freely share their diverse perspectives, recognising that these contribute to our innovative spirit.
Recruitment process:
We’re proud to manage our recruitment in-house and believe this direct approach enables us to give you the best possible Employee Experience we can – which starts right here, your application!
All applicants must have Right to Work in the UK.
If you experience any technical issues when completing your application, please get in touch at people.team@thatcham.org and we’ll be happy to help.
To ensure fairness and protect your data, we’re unable to accept applications or CVs via email. The best way to apply and to stay updated on your progress, is through our online application form.
Airport Ground Services Operator Team Leader in Retford employer: Thatcham Research
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