Senior Service Administrator in Saint Peters

Senior Service Administrator in Saint Peters

Saint Peters Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure efficient Building Control administration and compliance with regulations.
  • Company: Join Thanet District Council, a forward-thinking local authority committed to building safety.
  • Benefits: Competitive salary, professional development, and the chance to make a real impact.
  • Other info: Dynamic role with opportunities for growth in a supportive environment.
  • Why this job: Be at the forefront of building safety legislation and lead a dedicated team.
  • Qualifications: Experience in supervising teams and knowledge of regulatory environments preferred.

The predicted salary is between 30000 - 40000 £ per year.

Thanet District Council Building Control is looking for a proactive Senior Service Administrator to lead our Building Control administrative functions. This is an exciting time to join the team as we expand our services and negotiate the ever changing landscape of building regulation. This is a key role that combines team leadership with high‐level regulatory oversight, ensuring our busy and growing department remains efficient and compliant as national building safety legislation evolves.

The Role

As the Senior Service Administrator, you will be at the heart of our Building Control department. You will manage a dedicated team of Service Administrators, overseeing daily workloads and ensuring the seamless delivery of the Building Control lifecycle. You will also play a key role in the Local Authority's readiness for the Building Safety Levy (BSL) go‐live. This involves attending MHCLG engagement sessions, managing BSL revenue, and conducting essential regulatory spot checks.

What You'll Do

  • Lead & Develop: Directly manage and mentor a team of Service Administrators, overseeing performance reviews and CPD tracking.
  • Regulatory Oversight: Support the Building Control Manager in implementing new legislation and managing the Building Safety Levy processes.
  • Customer Excellence: Provide expert guidance to customers on application types, fees and inspection requirements, ensuring a professional and courteous service.
  • Financial & Systems Management: Oversee fee calculations, financial management of applications, and act as the systems manager for Building Control software.
  • Critical Response: Manage the administrative process for Dangerous Structure sites, coordinating with legal and financial teams within statutory timelines.

What You Bring

  • Experience: Proven skills in supervising administrative teams, ideally within a high‐pressure or regulatory environment.
  • Knowledge: While training will be provided, a background in Building Control legislation or Building Safety Levy procedures is highly desirable.
  • Financial Literacy: Confidence in managing financial practices, including invoicing, orders, and general accounting.
  • Technical Proficiency: Strong skills in Office/Google software and data management systems.
  • Qualifications: A high standard of general education and a Level 4 Building Control qualification.

Senior Service Administrator in Saint Peters employer: THANET DISTRICT COUNCIL

Thanet District Council is an exceptional employer, offering a dynamic work environment where you can make a real impact in the Building Control department. With a strong focus on employee development and team leadership, we provide ample opportunities for professional growth while ensuring a supportive culture that values customer excellence and regulatory compliance. Join us in a location that not only prioritises safety and innovation but also fosters a collaborative spirit among dedicated professionals.
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Contact Detail:

THANET DISTRICT COUNCIL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Service Administrator in Saint Peters

Tip Number 1

Network like a pro! Reach out to current employees at Thanet District Council on LinkedIn or through local events. A friendly chat can give you insider info and maybe even a referral!

Tip Number 2

Prepare for the interview by brushing up on your knowledge of Building Control legislation and the Building Safety Levy. We want you to show off your expertise and how you can lead the team effectively!

Tip Number 3

Practice your leadership skills! Think of examples where you've successfully managed a team or handled a challenging situation. We love to see how you can inspire and guide others.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team!

We think you need these skills to ace Senior Service Administrator in Saint Peters

Team Leadership
Regulatory Oversight
Customer Service Excellence
Financial Management
Building Control Legislation Knowledge
Building Safety Levy Procedures
Administrative Supervision
Technical Proficiency in Office/Google Software
Data Management Systems
Performance Review Management
Continuous Professional Development (CPD) Tracking
Critical Response Coordination
Invoicing and General Accounting

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your supervisory experience and any relevant knowledge of building control legislation to catch our eye!

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Senior Service Administrator role. Share specific examples of how you've led teams or managed regulatory processes in the past.

Showcase Your Financial Skills: Since financial management is key in this role, be sure to mention any experience you have with invoicing, orders, or general accounting. We want to see that you're confident in handling financial practices!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!

How to prepare for a job interview at THANET DISTRICT COUNCIL

Know Your Stuff

Make sure you brush up on building control legislation and the Building Safety Levy procedures. Familiarise yourself with the latest regulations and how they impact the role. This will show that you're proactive and ready to hit the ground running.

Showcase Your Leadership Skills

Prepare examples of how you've successfully managed and mentored teams in the past. Think about specific situations where you improved team performance or handled challenges effectively. This will demonstrate your capability to lead the Service Administrators.

Customer Service is Key

Be ready to discuss how you would provide excellent customer service in a regulatory environment. Think of scenarios where you've dealt with difficult customers or provided expert guidance, as this role requires a professional and courteous approach.

Financial Savvy Matters

Brush up on your financial management skills, especially around invoicing and fee calculations. Be prepared to discuss your experience with financial practices and how you can ensure accuracy in managing applications and revenue.

Senior Service Administrator in Saint Peters
THANET DISTRICT COUNCIL
Location: Saint Peters

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