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- Tasks: Manage calls and applications, providing essential housing advice and support.
- Company: Thanet District Council, dedicated to tackling homelessness in the community.
- Benefits: Full-time role with opportunities for personal growth and community impact.
- Other info: Join a supportive team focused on positive change in the district.
- Why this job: Make a real difference in people's lives by addressing homelessness.
- Qualifications: Strong communication skills and ability to handle sensitive situations.
The predicted salary is between 30000 - 40000 £ per year.
Thanet District Council is seeking a full-time Housing Options team member to manage incoming calls and applications related to homelessness. The candidate will provide essential housing advice and support, conduct assessments, and collaborate with various networks to address homelessness in the district. An Enhanced DBS check is required. Candidates must possess excellent written, oral, and numerical skills to handle sensitive situations effectively.
Housing Options Advisor | Homelessness Triage & Guidance in Saint Peters employer: THANET DISTRICT COUNCIL
Contact Detail:
THANET DISTRICT COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Options Advisor | Homelessness Triage & Guidance in Saint Peters
✨Tip Number 1
Get to know the ins and outs of homelessness services in your area. Familiarise yourself with local resources and networks, as this will help you stand out during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since you'll be handling sensitive situations, it's crucial to convey empathy and clarity. Role-play common scenarios with friends or family to build your confidence before the big day.
✨Tip Number 3
Network like a pro! Connect with professionals in the housing sector through LinkedIn or local events. Building relationships can lead to valuable insights and even job referrals, so don’t be shy about reaching out.
✨Tip Number 4
Apply through our website for the best chance at landing the role! We want to see your passion for helping others shine through, so make sure your application reflects your commitment to tackling homelessness head-on.
We think you need these skills to ace Housing Options Advisor | Homelessness Triage & Guidance in Saint Peters
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in housing advice and support. We want to see how your skills align with the role, so don’t hold back on showcasing your expertise!
Showcase Your Communication Skills: Since excellent written and oral skills are a must, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to handle sensitive situations effectively.
Highlight Your Teamwork Experience: Collaboration is key in this role, so share examples of how you’ve worked with others to tackle challenges. We love seeing candidates who can work well within a team and build networks to address homelessness.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into the mix for this exciting opportunity!
How to prepare for a job interview at THANET DISTRICT COUNCIL
✨Know Your Stuff
Familiarise yourself with the key issues surrounding homelessness and housing options. Research Thanet District Council's current initiatives and policies. This will show that you’re genuinely interested and prepared to tackle the challenges they face.
✨Practice Your Communication Skills
Since the role requires excellent written and oral skills, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member, focusing on how you would handle sensitive situations and provide advice.
✨Show Empathy and Understanding
In this role, you'll be dealing with vulnerable individuals. Prepare examples from your past experiences where you've demonstrated empathy and support. This will highlight your ability to connect with clients and understand their needs.
✨Prepare Questions for Them
Think of insightful questions to ask the interviewers about the team dynamics, ongoing projects, or future challenges in homelessness services. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.