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For Companies At a Glance
- Tasks: Help connect vulnerable households with private landlords and prevent homelessness.
- Company: Join Thanet District Council, a vibrant community near stunning beaches and rich heritage.
- Benefits: Enjoy flexible working options and the chance to make a real social impact.
- Why this job: Be part of a motivated team making a difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and the ability to multitask are essential; experience in housing is a plus.
- Other info: This is a 12-month maternity cover role with potential for growth.
The predicted salary is between 30000 - 42000 £ per year.
Overview
An exciting opportunity has arisen in the Housing Options Team. We are looking for a permanent member of staff to join our proactive Homeless Prevention service.
Key Responsibilities
With the introduction of the Renters Rights Act 2025 on 1 May 2026, you will be involved in providing accurate advice to applicants and landlords regarding this. As an innovative, motivated, excellent communicator, you will also be responsible for assisting households who have been accepted by the authority as at risk of homelessness or homeless to resolve their housing situation. This could involve a move within the private rented sector or sustaining their current accommodation. This involves holding a caseload and supporting those applicants to find a housing solution as part of their Personalised Housing Plans in line with the Homeless Reduction Act 2017. You will promote a range of incentives to landlords to encourage them to let their properties to potentially homeless/vulnerable households. You are required to offer support where appropriate and negotiate with landlords and tenants to avoid tenancy breakdowns. You will need to be enthusiastic and hardworking and have the ability to organise your own workload and multi‑task. You will be responsible for liaising both internally and externally with partners.
The post requires strong and effective communication skills, computer literacy, and the ability to work within a team or independently while representing Thanet District Council in a professional manner.
What we offer
This is a highly rewarding role and you will be working within a supportive team to achieve results for applicants in need of housing support. (Disability Confident)
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .
Pre‑employment Checks
Due to the nature of the role the successful candidate will be required to undertake an Enhanced DBS check as part of their pre‑employment checks.
Interviews
Interviews TBC
About Thanet District Council
Thanet is a great place to live and work. Our historic seaside towns of Ramsgate, Margate and Broadstairs and surrounding villages are rich in heritage and opportunity. With 19 miles of stunning coastline, our beautiful Blue Flag beaches, the internationally renowned Turner Contemporary, and the UK\’s only Royal Harbour are all just a short train ride from central London thanks to the high‑speed rail link. Our proximity to the port of Dover and the Eurotunnel at Folkestone means Europe is literally on our doorstep too.
All of this, combined with a flexible approach to how we work makes it an exciting time to join Thanet District Council. We have set our sights high. We want our residents to enjoy the highest quality services. We want to ensure that by listening to local people, working in active partnership and doing things in an innovative way, we can accelerate improvement to meet the challenges ahead. We\’d love you to join us!
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Landlord Liaison Officer employer: THANET DISTRICT COUNCIL
Contact Detail:
THANET DISTRICT COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Landlord Liaison Officer
✨Tip Number 1
Familiarise yourself with the local housing market in Thanet. Understanding the dynamics between landlords and tenants will help you engage effectively and demonstrate your knowledge during discussions.
✨Tip Number 2
Network with local landlords and letting agencies before applying. Building relationships can give you insights into their needs and concerns, which you can leverage in your role as a Landlord Liaison Officer.
✨Tip Number 3
Brush up on your negotiation skills. Since you'll be negotiating with landlords and tenants, being able to communicate effectively and find common ground is crucial for avoiding tenancy breakdowns.
✨Tip Number 4
Prepare to discuss your experience in managing workloads and multi-tasking. The role requires strong organisational skills, so be ready to share examples of how you've successfully handled similar responsibilities in the past.
We think you need these skills to ace Landlord Liaison Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Landlord Liaison Officer position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention your experience in liaising with landlords or working in housing services, and explain why you are passionate about helping vulnerable households.
Highlight Relevant Experience: In your CV, emphasise any previous roles that involved negotiation, teamwork, or working with vulnerable populations. Use specific examples to demonstrate your ability to manage workloads and multi-task effectively.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at THANET DISTRICT COUNCIL
✨Show Your Communication Skills
As a Landlord Liaison Officer, effective communication is key. Be prepared to demonstrate your ability to communicate clearly and persuasively, both verbally and in writing. Think of examples where you've successfully negotiated or resolved conflicts.
✨Understand the Role's Requirements
Familiarise yourself with the responsibilities outlined in the job description. Be ready to discuss how your skills and experiences align with promoting joint working between the Council and private landlords, as well as assisting vulnerable households.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to negotiate with landlords or manage tenancy breakdowns. Think through your approach and be ready to explain your reasoning.
✨Research Thanet District Council
Show your enthusiasm for the role by researching Thanet District Council and its initiatives. Understanding the local context and challenges will help you articulate why you want to work there and how you can contribute to their goals.