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- Tasks: Manage calls and applications, provide housing advice, and conduct assessments for homelessness.
- Company: Thanet District Council, dedicated to tackling homelessness in the community.
- Benefits: Full-time position with a supportive team and opportunities for personal growth.
- Other info: Join a passionate team committed to addressing homelessness in the district.
- Why this job: Make a real difference in people's lives by helping them find housing solutions.
- Qualifications: Strong communication skills and ability to handle sensitive situations with care.
The predicted salary is between 30000 - 40000 £ per year.
Thanet District Council is seeking a full-time Housing Options team member to manage incoming calls and applications related to homelessness. The candidate will provide essential housing advice and support, conduct assessments, and collaborate with various networks to address homelessness in the district.
An Enhanced DBS check is required. Candidates must possess excellent written, oral, and numerical skills to handle sensitive situations effectively.
Housing Options Advisor | Homelessness Triage & Guidance employer: THANET DISTRICT COUNCIL
Contact Detail:
THANET DISTRICT COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Options Advisor | Homelessness Triage & Guidance
✨Tip Number 1
Get to know the ins and outs of homelessness services in your area. Research local organisations and their approaches, so you can speak confidently about how you can contribute to the team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling sensitive situations, role-play with a friend or family member to get comfortable with discussing tough topics and providing advice.
✨Tip Number 3
Network like a pro! Connect with professionals in the housing sector on LinkedIn or attend local events. Building relationships can open doors and give you insights into the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Options Advisor | Homelessness Triage & Guidance
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in housing advice and support. We want to see how your skills align with the role of a Housing Options Advisor, so don’t hold back!
Showcase Your Skills: Since excellent written and oral skills are key for this position, ensure your application is clear and concise. Use examples from your past experiences to demonstrate how you’ve effectively handled sensitive situations.
Be Honest and Authentic: When discussing your motivations for applying, be genuine! We appreciate candidates who are passionate about addressing homelessness and can convey that enthusiasm in their application.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at THANET DISTRICT COUNCIL
✨Know Your Stuff
Make sure you understand the ins and outs of homelessness support and housing options. Brush up on local policies and resources available in Thanet, as well as any recent changes in legislation. This will show that you're not just interested in the role but are also committed to making a difference.
✨Practice Your Communication Skills
Since you'll be dealing with sensitive situations, practice how you articulate your thoughts clearly and compassionately. Role-play common scenarios you might encounter, focusing on both verbal and written communication. This will help you feel more confident during the interview.
✨Show Your Team Spirit
Collaboration is key in this role, so be ready to discuss examples of how you've worked effectively within a team. Think about times when you’ve partnered with other organisations or departments to achieve a common goal, and be prepared to share those stories.
✨Prepare for the DBS Check
Since an Enhanced DBS check is required, be upfront about your background if there’s anything that might come up. It’s better to address potential concerns proactively rather than waiting for them to surface during the process. Honesty goes a long way in building trust.